ServiceNow Connector for SSIS How to Download Table Attachments (Multiple - Using Query)

Prerequisites

Before we begin, make sure the following prerequisites are met:

SSIS designer installed. Sometimes it is referred as BIDS or SSDT (download it from Microsoft).
Basic knowledge of SSIS package development using Microsoft SQL Server Integration Services.
SSIS PowerPack is installed (if you are new to SSIS PowerPack, then get started!).

Download Table Attachments (Multiple - Using Query) in SSIS

Begin with opening Visual Studio and Create a New Project.
Select Integration Service Project and in new project window set the appropriate name and location for project. And click OK.

In the new SSIS project screen you will find the following:
- SSIS ToolBox on left side bar
- Solution Explorer and Property Window on right bar
- Control flow, data flow, event Handlers, Package Explorer in tab windows
- Connection Manager Window in the bottom
Note: If you don't see ZappySys SSIS PowerPack Task or Components in SSIS Toolbox, please refer to this help link.
Now, Drag and Drop SSIS Data Flow Task from SSIS Toolbox. Double click on the Data Flow Task to see Data Flow designer.
From the SSIS toolbox drag and API Source (Predefined Templates) on the data flow designer surface, and double click on it to edit it:
Select New Connection to create a new connection:
Use a preinstalled ServiceNow Connector from Popular Connector List or press Search Online radio button to download ServiceNow Connector. Once downloaded simply use it in the configuration:

ServiceNow

Now it's time to configure authentication. Firstly, configure authentication settings in ServiceNow service and then proceed by configuring API Connection Manager. Start by expanding an authentication type:

Basic Auth (UserName and Password)

ServiceNow authentication

Authenticate using ServiceNow instance username and password.

Locate your ServiceNow instance credentials and use them for HTTP authentication:

Go to https://developer.servicenow.com/dev.do and log in.
Click on your profile picture.
When a menu appears, click on Manage instance password or a similar option:
In a new window you will see your HTTP Basic Authentication credentials:
Done! Use this username and password when configuring HTTP Authentication parameters.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to Basic Auth (UserName and Password) [Http]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Finally, hit OK button:

ServiceNow

Basic Auth (UserName and Password) [Http]

https://[$InstanceName$].service-now.com/api/now

Required Parameters
InstanceName (e.g. mycompany)	Fill-in the parameter...
User name	Fill-in the parameter...
Password	Fill-in the parameter...
Optional Parameters
ApiVersion	v2
RetryMode	RetryWhenStatusCodeMatch
RetryStatusCodeList	429
RetryCountMax	5
RetryMultiplyWaitTime	True
Date Time Value Handling

OAuth Authorization Code Grant (User Creds)

ServiceNow authentication

Authenticate using OAuth 2.0 Authorization Code Flow (3-legged)

Create OAuth application and use it for authentication:

Login to your instance at https://your-instance-id.service-now.com.
Start by clicking on menu item All, then search for oauth, and click Application Registry option:
Then click button New:
Continue by clicking Create an OAuth API endpoint for external clients option:
Move on by naming your OAuth application and entering a Client Secret (or let it be generated automatically).
Click on the lock icon next to the Redirect URL. Enter https://zappysys.com/oauth. This is not needed if you use Client Credentials Grant or Password Grant
Finally give it a final touch by increasing the Refresh Token Lifespan value to 315,360,000 (it should last for 10 years):
Change Default Grant Type as per your need.
NOTE: If you prefer to use Client Credentials grant (Service account style access without using real userid-password) then your admin must enable it. Client Credentials is only supported on instances where it is explicitly enabled by the ServiceNow administrator. Its not supported in Dev / Free instance.
Done! Now you can use Client ID and Client Secret when configuring OAuth Authentication parameters.

Enable Client Credentials Grant Type

Enable the Client Credentials Grant Type: Go to System Properties > All Properties, create a new property named glide.oauth.inbound.client.credential.grant_type.enabled, and set it to true.
Configure the OAuth Application: Navigate to System OAuth > Application Registry, click New, and select Create an OAuth API endpoint for external clients. Set the name and save the record. In the Default Grant Type field, select Client Credentials and associate it with the integration user.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to OAuth Authorization Code Grant (User Creds) [OAuth]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Press Generate Token button to generate the tokens.
Finally, hit OK button:

ServiceNow

OAuth Authorization Code Grant (User Creds) [OAuth]

https://[$InstanceName$].service-now.com/api/now

Required Parameters
Redirect URI (*Must match as App Registry Page*)	Fill-in the parameter...

OAuth Client Credentials Grant (Must be enabled by Admin)

ServiceNow authentication

Authenticate using OAuth Client Credentials Grant (Client ID and Client Secret). [API reference]

Create OAuth application and use it for authentication:

Login to your instance at https://your-instance-id.service-now.com.
Start by clicking on menu item All, then search for oauth, and click Application Registry option:
Then click button New:
Continue by clicking Create an OAuth API endpoint for external clients option:
Move on by naming your OAuth application and entering a Client Secret (or let it be generated automatically).
Click on the lock icon next to the Redirect URL. Enter https://zappysys.com/oauth. This is not needed if you use Client Credentials Grant or Password Grant
Finally give it a final touch by increasing the Refresh Token Lifespan value to 315,360,000 (it should last for 10 years):
Change Default Grant Type as per your need.
NOTE: If you prefer to use Client Credentials grant (Service account style access without using real userid-password) then your admin must enable it. Client Credentials is only supported on instances where it is explicitly enabled by the ServiceNow administrator. Its not supported in Dev / Free instance.
Done! Now you can use Client ID and Client Secret when configuring OAuth Authentication parameters.

Enable Client Credentials Grant Type

Enable the Client Credentials Grant Type: Go to System Properties > All Properties, create a new property named glide.oauth.inbound.client.credential.grant_type.enabled, and set it to true.
Configure the OAuth Application: Navigate to System OAuth > Application Registry, click New, and select Create an OAuth API endpoint for external clients. Set the name and save the record. In the Default Grant Type field, select Client Credentials and associate it with the integration user.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to OAuth Client Credentials Grant (Must be enabled by Admin) [OAuth]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Finally, hit OK button:

ServiceNow

OAuth Client Credentials Grant (Must be enabled by Admin) [OAuth]

https://[$InstanceName$].service-now.com/api/now

There are no parameters to configure.

OAuth Password Grant

ServiceNow authentication

Authenticate using OAuth Password Grant (ServiceNow instance username, password, OAuth Client ID, and Client Secret). [API reference]

Create OAuth application and use it for authentication:

Login to your instance at https://your-instance-id.service-now.com.
Start by clicking on menu item All, then search for oauth, and click Application Registry option:
Then click button New:
Continue by clicking Create an OAuth API endpoint for external clients option:
Move on by naming your OAuth application and entering a Client Secret (or let it be generated automatically).
Click on the lock icon next to the Redirect URL. Enter https://zappysys.com/oauth. This is not needed if you use Client Credentials Grant or Password Grant
Finally give it a final touch by increasing the Refresh Token Lifespan value to 315,360,000 (it should last for 10 years):
Change Default Grant Type as per your need.
NOTE: If you prefer to use Client Credentials grant (Service account style access without using real userid-password) then your admin must enable it. Client Credentials is only supported on instances where it is explicitly enabled by the ServiceNow administrator. Its not supported in Dev / Free instance.
Done! Now you can use Client ID and Client Secret when configuring OAuth Authentication parameters.

Enable Client Credentials Grant Type

Enable the Client Credentials Grant Type: Go to System Properties > All Properties, create a new property named glide.oauth.inbound.client.credential.grant_type.enabled, and set it to true.
Configure the OAuth Application: Navigate to System OAuth > Application Registry, click New, and select Create an OAuth API endpoint for external clients. Set the name and save the record. In the Default Grant Type field, select Client Credentials and associate it with the integration user.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to OAuth Password Grant [OAuth]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Finally, hit OK button:

ServiceNow

OAuth Password Grant [OAuth]

https://[$InstanceName$].service-now.com/api/now

Required Parameters
User name	Fill-in the parameter...
Password	Fill-in the parameter...

Select Download Table Attachments (Multiple - Using Query) endpoint from the dropdown and hit Preview Data:

API Source - ServiceNow

Read and write ServiceNow data effortlessly. Integrate, manage, and automate incidents, tasks, attachments, and records — almost no coding required.

ServiceNow

Download Table Attachments (Multiple - Using Query)

Required Parameters
SaveFolder	Fill-in the parameter...
Optional Parameters
Output Mode	True
TableName (for attachments)
ParentSysId
Fields to include in response (Keep blank to get all fields -OR- Enter comma separated list)
Attachment Filter / Order By
OverwriteFile	True
ContinueOn404Error	True

SSIS API Source - Read from table or endpoint

That's it! We are done! Just in a few clicks we configured the call to ServiceNow using ServiceNow Connector.

You can load the source data into your desired destination using the Upsert Destination , which supports SQL Server, PostgreSQL, and Amazon Redshift. We also offer other destinations such as CSV , Excel , Azure Table , Salesforce , and more . You can check out our SSIS PowerPack Tasks and components for more options. (*loaded in Trash Destination)