ManagedEngine ServiceDesk Plus (Zoho) Connector

ZappySys ManagedEngine ServiceDesk Plus (Zoho) Connector provide read / write capability inside your app (see list below), using these drag and drop , high performance connector you can perform many ManagedEngine ServiceDesk Plus (Zoho) operations without any coding. You can use this connector to integrate ManagedEngine ServiceDesk Plus (Zoho) data inside apps like SSIS, SQL Server or popular ETL Platforms / BI Tools/ Reporting Apps / Programming languages (i.e. Informatica, Power BI, SSRS, Excel, C#, JAVA, Python)

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Actions supported by ManagedEngine ServiceDesk Plus (Zoho) Connector

ManagedEngine ServiceDesk Plus (Zoho) Connector support following actions for REST API integration. If some actions are not listed below then you can easily edit Connector file and enhance out of the box functionality.
 Get Requests
   [Read more...]
Parameter Description
 Get Request Details
   [Read more...]
Parameter Description
RequestId
 Get Request Tasks
   [Read more...]
Parameter Description
RequestId
 Get Request Task Details
   [Read more...]
Parameter Description
RequestId
TaskId
 Get Request Task Comments
   [Read more...]
Parameter Description
RequestId
TaskId
 Get Request Task Comment Details
   [Read more...]
Parameter Description
RequestId
TaskId
CommentId
 Get Request Notes
   [Read more...]
Parameter Description
RequestId
 Get Request Note Details
   [Read more...]
Parameter Description
RequestId
NoteId
 Get Request Worklogs
   [Read more...]
Parameter Description
RequestId
 Get Request Worklog Details
   [Read more...]
Parameter Description
RequestId
WorklogId
 Get Request Task Worklogs
   [Read more...]
Parameter Description
RequestId
TaskId
 Get Request Task Worklog Details
   [Read more...]
Parameter Description
RequestId
TaskId
WorklogId
 Delete Request
   [Read more...]
Parameter Description
RequestId
 Test Connection
   [Read more...]
 Get Changes
   [Read more...]
Parameter Description
 Get Change Details
   [Read more...]
Parameter Description
ChangeId
 Get Change Tasks
   [Read more...]
Parameter Description
ChangeId
 Get Change Task Details
   [Read more...]
Parameter Description
ChangeId
TaskId
 Get Change Task Comments
   [Read more...]
Parameter Description
ChangeId
TaskId
 Get Change Task Comment Details
   [Read more...]
Parameter Description
ChangeId
TaskId
CommentId
 Get Change Notes
   [Read more...]
Parameter Description
ChangeId
 Get Change Note Details
   [Read more...]
Parameter Description
ChangeId
NoteId
 Get Change Worklogs
   [Read more...]
Parameter Description
ChangeId
 Get Change Worklog Details
   [Read more...]
Parameter Description
ChangeId
WorklogId
 Get Change Task Worklogs
   [Read more...]
Parameter Description
ChangeId
TaskId
 Get Change Task Worklog Details
   [Read more...]
Parameter Description
ChangeId
TaskId
WorklogId
 Get Problems
   [Read more...]
Parameter Description
 Get Problem Details
   [Read more...]
Parameter Description
ProblemId
 Get Problem Tasks
   [Read more...]
Parameter Description
ProblemId
 Get Problem Task Details
   [Read more...]
Parameter Description
ProblemId
TaskId
 Get Problem Task Comments
   [Read more...]
Parameter Description
ProblemId
TaskId
 Get Problem Task Comment Details
   [Read more...]
Parameter Description
ProblemId
TaskId
CommentId
 Get Problem Notes
   [Read more...]
Parameter Description
ProblemId
 Get Problem Note Details
   [Read more...]
Parameter Description
ProblemId
NoteId
 Get Problem Worklogs
   [Read more...]
Parameter Description
ProblemId
 Get Problem Worklog Details
   [Read more...]
Parameter Description
ProblemId
WorklogId
 Get Problem Task Worklogs
   [Read more...]
Parameter Description
ProblemId
TaskId
 Get Problem Task Worklog Details
   [Read more...]
Parameter Description
ProblemId
TaskId
WorklogId
 Get Projects
   [Read more...]
Parameter Description
 Get Project Details
   [Read more...]
Parameter Description
ProjectId
 Get Project Tasks
   [Read more...]
Parameter Description
ProjectId
 Get Project Members
   [Read more...]
Parameter Description
ProjectId
 Get Project Milestones
   [Read more...]
Parameter Description
ProjectId
 Get Project Milestone Tasks
   [Read more...]
Parameter Description
ProjectId
MilestoneId
 Get Project Task Details
   [Read more...]
Parameter Description
ProjectId
TaskId
 Get Project Task Comments
   [Read more...]
Parameter Description
ProjectId
TaskId
 Get Project Task Comment Details
   [Read more...]
Parameter Description
ProjectId
TaskId
CommentId
 Get Project Notes
   [Read more...]
Parameter Description
ProjectId
 Get Project Note Details
   [Read more...]
Parameter Description
ProjectId
NoteId
 Get Project Worklogs
   [Read more...]
Parameter Description
ProjectId
 Get Project Worklog Details
   [Read more...]
Parameter Description
ProjectId
WorklogId
 Get Project Task Worklogs
   [Read more...]
Parameter Description
ProjectId
TaskId
 Get Project Task Worklog Details
   [Read more...]
Parameter Description
ProjectId
TaskId
WorklogId
 Get Releases
   [Read more...]
Parameter Description
 Get Release Details
   [Read more...]
Parameter Description
ReleaseId
 Get Release Tasks
   [Read more...]
Parameter Description
ReleaseId
 Get Release Task Details
   [Read more...]
Parameter Description
ReleaseId
TaskId
 Get Release Task Comments
   [Read more...]
Parameter Description
ReleaseId
TaskId
 Get Release Task Comment Details
   [Read more...]
Parameter Description
ReleaseId
TaskId
CommentId
 Get Release Notes
   [Read more...]
Parameter Description
ReleaseId
 Get Release Note Details
   [Read more...]
Parameter Description
ReleaseId
NoteId
 Get Release Worklogs
   [Read more...]
Parameter Description
ReleaseId
 Get Release Worklog Details
   [Read more...]
Parameter Description
ReleaseId
WorklogId
 Get Release Task Worklogs
   [Read more...]
Parameter Description
ReleaseId
TaskId
 Get Release Task Worklog Details
   [Read more...]
Parameter Description
ReleaseId
TaskId
WorklogId
 Get Assets
   [Read more...]
Parameter Description
 Get Asset Details
   [Read more...]
Parameter Description
AssetId
 Get Tasks
   [Read more...]
Parameter Description
 Get Task Details
   [Read more...]
Parameter Description
TaskId
 Get Contracts
   [Read more...]
Parameter Description
 Get Contract Details
   [Read more...]
Parameter Description
ContractId
 Get Purchase Orders
   [Read more...]
Parameter Description
 Get Purchase Order Details
   [Read more...]
Parameter Description
PurchaseOrderId
 Generic Request
This is generic endpoint. Use this endpoint when some actions are not implemented by connector. Just enter partial URL (Required), Body, Method, Header etc. Most parameters are optional except URL.    [Read more...]
Parameter Description
Url API URL goes here. You can enter full URL or Partial URL relative to Base URL. If it is full URL then domain name must be part of ServiceURL or part of TrustedDomains
Body Request Body content goes here
IsMultiPart Set this option if you want to upload file(s) (i.e. POST RAW file data) or send data using Multi-Part encoding method (i.e. Content-Type: multipart/form-data). Multi-Part request allows you to mix key/value and upload files in same request. On the other hand raw upload allows only single file upload (without any key/value) ==== Raw Upload (Content-Type: application/octet-stream) ===== To upload single file in raw mode check this option and specify full file path starting with @ sign in the Body (e.g. @c:\data\myfile.zip ) ==== Form-Data / Multipart Upload (Content-Type: multipart/form-data) ===== To treat your Request data as multi part fields you must specify key/value pairs separated by new lines into RequestData field (i.e. Body). Each key value pair is entered on new-line and key/value are separated using equal sign (=). Preceding and trailing spaces are ignored also blank lines are ignored. If field value has some any special character(s) then use escape sequence (e.g. For NewLine: \r\n, For Tab: \t, For at (@): \@). When value of any field starts with at sign (@) its automatically treated as File you want to upload. By default file content type is determined based on extension however you can supply content type manually for any field using this way [ YourFileFieldName.Content-Type=some-content-type ]. By default File Upload Field always includes Content-Type in the request (non file fields do not have content-type by default unless you supply manually). For some reason if you dont want to use Content-Type header in your request then supply blank Content-Type to exclude this header altogather [e.g. SomeFieldName.Content-Type= ]. In below example we have supplied Content-Type for file2 and SomeField1, all other fields are using default content-type. See below Example of uploading multiple files along with additional fields. If some API requires you to pass Content-Type: multipart/form-data rather than multipart/form-data then manually set Request Header => Content-Type: multipart/mixed (it must starts with multipart/ else will be ignored). file1=@c:\data\Myfile1.txt file2=@c:\data\Myfile2.json file2.Content-Type=application/json SomeField1=aaaaaaa SomeField1.Content-Type=text/plain SomeField2=12345 SomeFieldWithNewLineAndTab=This is line1\r\nThis is line2\r\nThis is \ttab \ttab \ttab SomeFieldStartingWithAtSign=\@MyTwitterHandle
Filter Enter filter to extract array from response. Example: $.rows[*] --OR-- $.customers[*].orders[*]. Check your response document and find out hierarchy you like to extract
Headers Headers for Request. To enter multiple headers use double pipe or new line after each {header-name}:{value} pair

ManagedEngine ServiceDesk Plus (Zoho) Connector Examples (For ODBC PowerPack)

This page offers a collection of SQL examples designed for seamless integration with the ZappySys API ODBC Driver under ODBC Data Source (36/64) or ZappySys Data Gateway, enhancing your ability to connect and interact with Prebuilt Connectors effectively.

List requests    [Read more...]

This example shows how to list requests.

SELECT * FROM Requests

Read request details by ID    [Read more...]

This example shows how to read extended information about a single request

SELECT * FROM Requests Where id=111112345

Delete request    [Read more...]

This example shows how to delete a request by ID.

DELETE FROM Requests Where id=111112345

List request tasks    [Read more...]

This example shows how to read all tasks for a single Request ID

SELECT * FROM get_Request_Tasks WITH (RequestId=111112345)

Read request task details    [Read more...]

This example shows how to read request task details by single Request ID and Task ID

SELECT * FROM get_Request_Task_Details  (RequestId=111112345, TaskId=222212345)

List request task comments    [Read more...]

This example shows how to read all comment for specific task

SELECT * FROM get_Request_Task_Comments  (RequestId=111112345, TaskId=222212345)

Read request task comment details    [Read more...]

This example shows how to read a single comment details for a specific task

SELECT * FROM get_Request_Task_Comment_Details (RequestId=111112345, TaskId=222212345, CommentId=333312345)

List request notes    [Read more...]

This example shows how to read all notes for a single Request ID

SELECT * FROM get_Request_Notes WITH (RequestId=111112345)

Read request note details    [Read more...]

This example shows how to read request note details by single Request ID and Note ID

SELECT * FROM get_Request_Note_Details (RequestId=111112345, NoteId=222212345)

List request worklog    [Read more...]

This example shows how to read all worklogs for a single Request ID

SELECT * FROM get_Request_Worklogs WITH (RequestId=111112345)

Read request worklog details    [Read more...]

This example shows how to read request worklog details by single Request ID and Worklog ID

SELECT * FROM get_Request_Worklog_Details (RequestId=111112345, WorklogId=222212345)

List request task worklog    [Read more...]

This example shows how to read all worklogs for a single Request Task ID

SELECT * FROM get_Request_Task_Worklogs WITH (RequestId=111112345, TaskId=22222345)

Read request task worklog details    [Read more...]

This example shows how to read request task worklog details by single Request Task ID and Worklog ID

SELECT * FROM get_Request_Task_Worklog_Details (RequestId=111112345, TaskId=22222345, WorklogId=333312345)

List projects    [Read more...]

This example shows how to list projects.

SELECT * FROM Projects

Read project details by ID    [Read more...]

This example shows how to read extended information about a single project

SELECT * FROM Projects Where id=111112345

List assets    [Read more...]

This example shows how to list assets.

SELECT * FROM Assets

Read asset by ID    [Read more...]

This example shows how to read extended information about an asset

SELECT * FROM Assets Where id=111112345

List purchase orders    [Read more...]

This example shows how to list purchase orders.

SELECT * FROM PurchaseOrders

Read purchase order details by ID    [Read more...]

This example shows how to read extended information about a single purchase order

SELECT * FROM PurchaseOrders Where id=111112345

List changes    [Read more...]

This example shows how to list changes.

SELECT * FROM Changes

Read change details by ID    [Read more...]

This example shows how to read extended information about a change

SELECT * FROM Changes Where id=111112345

List contracts    [Read more...]

This example shows how to list contracts.

SELECT * FROM Contracts

Read contract details by ID    [Read more...]

This example shows how to read extended information about a contract

SELECT * FROM Contracts Where id=111112345

List tasks    [Read more...]

This example shows how to list tasks.

SELECT * FROM Tasks

Read task details by ID    [Read more...]

This example shows how to read extended information about a task

SELECT * FROM Tasks Where id=111112345

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