Zoho SalesIQ Connector

Read and write Zoho SalesIQ data effortlessly. Integrate, manage, and automate chats and visits — almost no coding required.

Establish a two-way connection to query and load Zoho SalesIQ data using SSIS, SQL Server, ETL platforms, reporting tools, any ODBC/JDBC-compatible application, or your preferred programming language.

Integrate Zoho SalesIQ with these applications

All
Data Integration
Database
BI & Reporting
Productivity
Programming Languages
Automation & Scripting
ODBC applications

Actions supported by Zoho SalesIQ Connector

Zoho SalesIQ Connector supports following actions for REST API integration:

Get Conversations

Description

Not available.

Parameters

You can provide the following parameters to this action:

  • Status
  • OperatorIds
  • DepartmentId
  • AppId
  • Email
  • StartTime
  • EndTime
  • VisitorType
  • UpdatedTimeStart
  • UpdatedTimeEnd
  • SortBy
  • PageSize

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • Id
  • Question
  • Status
  • StartTime
  • EndTime
  • ChatDuration
  • MissedReason
  • OwnerEmail
  • OwnerId
  • RatingString
  • Rating
  • VisitorCountryCode
  • VisitorName
  • VisitorEmail
  • VisitorId
  • VisitorChannelDetailsChannel
  • VisitorChannelDetailsSource
  • VisitorSupportedOperations
  • VisitorIp
  • VisitorPhone
  • VisitorType
  • VisitorChannelName
  • HasNotes
  • UnreadChats
  • Uvid
  • StatusCode
  • DepartmentName
  • DepartmentId
  • AppName
  • LastModifiedTime
  • AppId
  • Type
  • ChatStatusStateKey
  • ChatStatusStatusCode
  • ChatStatusState
  • ChatStatusId
  • ChatStatusLabel
  • ChatStatusStatusKey
  • ReferenceId
  • MissedTime
  • VisitorUuid
  • Supervisors
  • OwnerImageKey
  • OwnerName
  • OwnerIsBot
  • OwnerCallEnabled
  • EndedByName
  • EndedByType
  • EndedById
  • AttenderImageKey
  • AttenderEmail
  • AttenderName
  • AttenderIsBot
  • AttenderCallEnabled
  • AttenderId
  • Participants
  • AttendedTime
  • LastMessageInfoSequenceId
  • LastMessageInfoSenderName
  • LastMessageInfoSenderId
  • LastMessageInfoType
  • LastMessageInfoTime
  • LastMessageInfoLastReadMessageId
  • LastMessageInfoId
  • VisitorStatusWhileEnd
  • CustomerInfoCompany
  • LastMessageInfoText
  • LastMessageInfoFormattedText
  • LastMessageInfoMessage
  • LastMessageInfoMessageTime
  • LastMessageInfoMode
  • LastMessageInfoOperationUserName
  • LastMessageInfoOperationUserId
  • OwnerAboutme
  • AttenderAboutme
  • LastMessageInfoEditedTime
  • LastMessageInfoEdited
  • VisitorUserId

Visit documentation for more information.

Get Departments

Description

Not available.

Parameters

You can provide the following parameters to this action:

  • LastSyncTime

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • Id
  • Name
  • ModifiedTime
  • IsEnabled
  • CreatedBy
  • IsPublic
  • ImageUrl
  • IsSystemGenerated
  • CreatedTime
  • Description
  • DisplayName

Visit documentation for more information.

Get Feedbacks

Description

Not available.

Parameters

You can provide the following parameters to this action:

  • Ratings
  • OperatorIds
  • DepartmentIds
  • AppIds
  • StartTime
  • EndTime
  • TimezoneOffset
  • VisitorEmail
  • PageSize

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • ReferenceId
  • Question
  • CreatedTime
  • AttenderEmail
  • RatingType
  • RatingValue
  • Feedback
  • VisitorPhone
  • VisitorEmail
  • VisitorName
  • VisitorSupportedOperations
  • VisitorIp
  • SupportTicketId
  • AttenderId
  • AttenderDisplayName
  • AttenderType
  • AttenderImageUrl
  • NotesAvailable
  • ConversationReferenceId
  • ConversationMode
  • ConversationId
  • DepartmentId
  • StartTime
  • EndTime

Visit documentation for more information.

Get Operators

Description

Not available.

Parameters

You can provide the following parameters to this action:

  • LastSyncTime

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • Id
  • FirstName
  • LastName
  • EmailId
  • NickName
  • IsChatEnabled
  • IsEnabled
  • IsDeleted
  • Role
  • WmsId
  • Type
  • ModifiedTime
  • StatusCode
  • StatusMessage
  • NotifyNewVisit
  • NotifyReturnVisit
  • Zuid
  • IsOwner
  • IsConfirmed
  • Description
  • MaximumConcurrentChat
  • CreatedTime
  • ImageUrl

Visit documentation for more information.

Make Generic REST API Request

Description

This is generic endpoint. Use this endpoint when some actions are not implemented by connector. Just enter partial URL (Required), Body, Method, Header etc. Most parameters are optional except URL.

Parameters

You can provide the following parameters to this action:

  • HTTP - Url or File Path
  • HTTP - Request Body
  • HTTP - Is MultiPart Body (Pass File data/Mixed Key/value)
  • HTTP - Headers (e.g. hdr1:aaa || hdr2:bbb)
  • Parser - Filter (e.g. $.rows[*] )
  • Download - Enable reading binary data
  • Download - File overwrite mode
  • Download - Save file path
  • Download - Enable raw output mode as single row
  • Download - Raw output data RowTemplate
  • Download - Request Timeout (Milliseconds)

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • N/A

Visit documentation for more information.

Make Generic REST API Request (Bulk Write)

Description

This is a generic endpoint for bulk write purpose. Use this endpoint when some actions are not implemented by connector. Just enter partial URL (Required), Body, Method, Header etc. Most parameters are optional except URL.

Parameters

You can provide the following parameters to this action:

  • Url
  • IsMultiPart
  • Filter
  • Headers

Input Fields

You can provide the following fields to this action:

  • N/A

Output Fields

The following fields are returned after calling this action:

  • N/A

Visit documentation for more information.