How to Get Table Rows — ServiceNow Connector for SSIS

Prerequisites

Before we begin, make sure the following prerequisites are met:

SSIS designer installed. Sometimes it is referred as BIDS or SSDT (download it from Microsoft).
Basic knowledge of SSIS package development using Microsoft SQL Server Integration Services.
SSIS PowerPack is installed (if you are new to SSIS PowerPack, then get started!).

Get Table Rows in SSIS

Begin with opening Visual Studio and Create a New Project.
Select Integration Service Project and in new project window set the appropriate name and location for project. And click OK.

In the new SSIS project screen you will find the following:
- SSIS ToolBox on left side bar
- Solution Explorer and Property Window on right bar
- Control flow, data flow, event Handlers, Package Explorer in tab windows
- Connection Manager Window in the bottom
Note: If you don't see ZappySys SSIS PowerPack Task or Components in SSIS Toolbox, please refer to this help link.
Now, Drag and Drop SSIS Data Flow Task from SSIS Toolbox. Double click on the Data Flow Task to see Data Flow designer.
From the SSIS toolbox drag and API Source (Predefined Templates) on the data flow designer surface, and double click on it to edit it:
Select New Connection to create a new connection:
Use a preinstalled ServiceNow Connector from Popular Connector List or press Search Online radio button to download ServiceNow Connector. Once downloaded simply use it in the configuration:

ServiceNow

Now it's time to configure authentication. Firstly, configure authentication settings in ServiceNow service and then proceed by configuring API Connection Manager. Start by expanding an authentication type:

Basic Auth

ServiceNow authentication

Authenticate using ServiceNow instance username and password.

Locate your ServiceNow instance credentials and use them for HTTP authentication:

Go to https://developer.servicenow.com/dev.do and log in.
Click on your profile picture.
When a menu appears, click on Manage instance password or a similar option:
In a new window you will see your HTTP Basic Authentication credentials:
Done! Use this username and password when configuring OAuth Authentication parameters.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to Basic Auth [Http]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Finally, hit OK button:

ServiceNow

Basic Auth [Http]

https://[$InstanceName$].service-now.com/api/now

Required Parameters
InstanceName	Fill-in the parameter...
User name	Fill-in the parameter...
Password	Fill-in the parameter...
Optional Parameters
ApiVersion	v2
RetryMode	RetryWhenStatusCodeMatch
RetryStatusCodeList	429
RetryCountMax	5
RetryMultiplyWaitTime	True

OAuth

ServiceNow authentication

Authenticate using ServiceNow instance username, password, OAuth Client ID, and Client Secret. [API reference]

Create OAuth application and use it for authentication:

Login to your instance at https://your-instance-id.service-now.com.
Start by clicking on menu item All, then search for oauth, and click Application Registry option:
Then click button New:
Continue by clicking Create an OAuth API endpoint for external clients option:
Move on by naming your OAuth application and entering a Client Secret (or let it be generated automatically).
Finally give it a final touch by increasing the Refresh Token Lifespan value to 315,360,000 (it should last for 10 years):
Done! Now you can use Client ID and Client Secret when configuring OAuth Authentication parameters.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to OAuth [OAuth]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Press Generate Token button to generate the tokens.
Finally, hit OK button:

ServiceNow

OAuth [OAuth]

https://[$InstanceName$].service-now.com/api/now

Required Parameters
InstanceName	Fill-in the parameter...
User name	Fill-in the parameter...
Password	Fill-in the parameter...
Client ID	Fill-in the parameter...
Client Secret	Fill-in the parameter...
ApiVersion	Fill-in the parameter...
Optional Parameters
RetryMode	RetryWhenStatusCodeMatch
RetryStatusCodeList	429\|503
RetryCountMax	5
RetryMultiplyWaitTime	True

Select [Dynamic Table] table from the dropdown and hit Preview Data:

API Source - ServiceNow

Allows the reading and writing of incidents, attachments, and more in ServiceNow without coding! The ZappySys ServiceNow API Connector provides easy-to-use, high-performance API access.

ServiceNow

[Dynamic Table]

Required Parameters
TableName	Fill-in the parameter...
Optional Parameters
SysId
Fields
Fields to include in response (Keep blank to get all fields -OR- Enter comma separated list)
Query / Order By (Server Side Filter)
ContineOn404Error	True
DateFormatString	yyyy-MM-dd HH:mm:ss

SSIS API Source - Read from table or endpoint

That's it! We are done! Just in a few clicks we configured the call to ServiceNow using ServiceNow Connector.

You can load the source data into your desired destination using the Upsert Destination , which supports SQL Server, PostgreSQL, and Amazon Redshift. We also offer other destinations such as CSV , Excel , Azure Table , Salesforce , and more . You can check out our SSIS PowerPack Tasks and components for more options. (*loaded in Trash Destination)