Authentication Basic Auth

Description

Authenticate using ServiceNow instance username and password.

Instructions

Locate your ServiceNow instance credentials and use them for HTTP authentication:

Go to https://developer.servicenow.com/dev.do and log in.
Click on your profile picture.
When a menu appears, click on Manage instance password or a similar option:
In a new window you will see your HTTP Basic Authentication credentials:
Done! Use this username and password when configuring OAuth Authentication parameters.

Parameters

Parameter Label Required Default value Options Description

InstanceName InstanceName YES

UserName User name YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

Password Password YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

ApiVersion

v2

Name	Value
Default
v2	v2
v1	v1

RetryMode

RetryWhenStatusCodeMatch

Name	Value
None	None
RetryAny	RetryAny
RetryWhenStatusCodeMatch	RetryWhenStatusCodeMatch

RetryStatusCodeList RetryStatusCodeList 429

RetryCountMax RetryCountMax 5

RetryMultiplyWaitTime RetryMultiplyWaitTime True