Authentication

Basic Auth

Description

Authenticate using ServiceNow instance username and password.

Instructions

Locate your ServiceNow instance credentials and use them for HTTP authentication:

Go to https://developer.servicenow.com/dev.do and log in.
Click on your profile picture.
When a menu appears, click on Manage instance password or a similar option:
In a new window you will see your HTTP Basic Authentication credentials:
Done! Use this username and password when configuring OAuth Authentication parameters.

Parameters

Parameter Required Default value Options

Name: InstanceName

Label: InstanceName

YES

Name: UserName

Label: User name

You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

YES

Name: Password

Label: Password

You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

YES

Name: ApiVersion

Label: ApiVersion

v2

Name	Value
Default
v2	v2
v1	v1

Name: RetryMode

Label: RetryMode

RetryWhenStatusCodeMatch

Name	Value
None	None
RetryAny	RetryAny
RetryWhenStatusCodeMatch	RetryWhenStatusCodeMatch

Name: RetryStatusCodeList

Label: RetryStatusCodeList

429

Name: RetryCountMax

Label: RetryCountMax

5

Name: RetryMultiplyWaitTime

Label: RetryMultiplyWaitTime

True