ServiceNow Connector
Documentation
Version: 1
Documentation

Authentication :: Basic Auth [Http]


Description

Authenticate using ServiceNow instance username and password

Instructions

To get your Instance name, Username and Password:

  1. Log in into your ServiceNow and go to https://developer.servicenow.com/dev.do.
  2. Click on your profile icon.
  3. Select your instance.
  4. Click on "Manage instance password" or similar link.
  5. In the opened page you should see Instance name, Username and Password.

Parameters

Parameter Label Required Options Description Help
InstanceName InstanceName YES
UserName User name YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal
Password Password YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal
ApiVersion ApiVersion YES
Option Value
Default
v2 v2
v1 v1
RetryMode RetryMode NO
Option Value
None None
RetryAny RetryAny
RetryWhenStatusCodeMatch RetryWhenStatusCodeMatch
RetryStatusCodeList RetryStatusCodeList NO
RetryCountMax RetryCountMax NO
RetryMultiplyWaitTime RetryMultiplyWaitTime NO