Authentication Basic Auth

Contents

1 Description
2 Instructions
3 Parameters

Description

Authenticate using ServiceNow instance username and password

Instructions

To get your Instance name, Username and Password:

Log in into your ServiceNow and go to https://developer.servicenow.com/dev.do.
Click on your profile icon.
Select your instance.
Click on "Manage instance password" or similar link.
In the opened page you should see Instance name, Username and Password.

Parameters

Parameter Label Required Default value Options Description

InstanceName InstanceName YES

UserName User name YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

Password Password YES You can create new user account and set password here https://{your-instance-id}.service-now.com/now/nav/ui/classic/params/target/sys_user.do or visit All \ Organization \ Users in the portal

ApiVersion

YES

v2

Name	Value
Default
v2	v2
v1	v1

RetryMode

RetryWhenStatusCodeMatch

Name	Value
None	None
RetryAny	RetryAny
RetryWhenStatusCodeMatch	RetryWhenStatusCodeMatch

RetryStatusCodeList RetryStatusCodeList 429

RetryCountMax RetryCountMax 5

RetryMultiplyWaitTime RetryMultiplyWaitTime True