Zendesk
Zendesk Connector Help
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Using Zendesk Connector in ZappySys Data Gateway


Download ODBC PowerPack

To use Zendesk Connector together with ZappySys Data Gateway you will have to download & install ODBC PowerPack (ZappySys Data Gateway is part of ODBC PowerPack). There are two versions of ODBC PowerPack to download: TRIAL and FULL:

Download TRIAL VERSION  if you are trying it out (30-days fully functional product).

or

Download FULL VERSION  if you already have purchased the product.

Install ODBC PowerPack

By installing ODBC PowerPack you will install ZappySys Data Gateway and drivers, together with ZappySys API Driver which contains Zendesk Connector. Installing ODBC PowerPack is pretty straightforward. Installing a TYPICAL version will install all components needed for Zendesk Connector to work together with ZappySys Data Gateway.

Video Tutorial

ZappySys Data Gateway

ZappySys Data Gateway (ZSDG) is a small server based on SQL Server TDS protocol. ZSDG can be used for:

  1. If your client application does not support ODBC or solution not works as expected, you can connect to ZSDG as you would connect to a SQL Server and then retrieve the table/view you need.
  2. As ODBC bridge.
  3. As Jdbc bridge.
  4. A central point where external machines (and local if required) need to connect to a created data source.

You can watch this video about ZSDG. In the video the example of API driver for OData Connector but you can choose Zendesk Connector instead. Also the next video shows example with JSON Driver but principles stays the same when working with ZappySys API Driver which is needed to use Zendesk Connector.

Video Tutorial - Using API Driver in Gateway

Below Video covers how to use API Driver in Data Gateway to consume data from Zendesk. For demo purpose it will show OData API but you can choose Zendesk connector instead. Also for demo we used Data Gateway Connection inside SQL Server but you can connect to Data Gateway from any app which can talk to SQL Server (like SSRS, JAVA, C# ...).

Video Tutorial - Gateway Concepts