Endpoint Read Ticket Attachments
Name
get_ticket_attachments
Description
Returns attachments for the specified Ticket ID. [API reference]
Parameters
| Parameter | Required | Options | ||||||
|---|---|---|---|---|---|---|---|---|
|
Name:
Label: Ticket ID |
YES | |||||||
|
Name:
Label: Sort Order Sort order |
|
|||||||
|
Name:
Label: Include inline images Default is false. When true, inline images are also listed as attachments in the response |
|
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description |
|---|---|---|---|---|
| id |
DT_I8
|
bigint
|
||
| file_name |
DT_WSTR
|
nvarchar(255)
|
255 | |
| content_url |
DT_WSTR
|
nvarchar(500)
|
500 | |
| mapped_content_url |
DT_WSTR
|
nvarchar(500)
|
500 | |
| content_type |
DT_WSTR
|
nvarchar(255)
|
255 | |
| size |
DT_I4
|
int
|
||
| width |
DT_I4
|
int
|
||
| height |
DT_I4
|
int
|
||
| inline |
DT_BOOL
|
bit
|
||
| deleted |
DT_BOOL
|
bit
|
||
| thumbnails |
DT_WSTR
|
nvarchar(4000)
|
4000 | |
| comment_id |
DT_I8
|
bigint
|
If the column you are looking for is missing, consider customizing Zendesk Connector.
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use Zendesk Connector in API Source or in API Destination SSIS Data Flow components to read or write data.
API Source
API Source - Zendesk
Zendesk Connector can be used to integrate Zendesk REST API in your App / BI Tools. You can read/write data about Tickets, Activity, Users, Organizations and more.
Zendesk
Read Ticket Attachments
| Required Parameters | |
|---|---|
| Ticket ID | Fill-in the parameter... |
| Optional Parameters | |
| Sort Order | |
| Include inline images | |
API Destination
API Destination - Zendesk
Zendesk Connector can be used to integrate Zendesk REST API in your App / BI Tools. You can read/write data about Tickets, Activity, Users, Organizations and more.
Zendesk
Read Ticket Attachments
| Required Parameters | |
|---|---|
| Ticket ID | Fill-in the parameter... |
| Optional Parameters | |
| Sort Order | |
| Include inline images | |
ODBC application
Use these SQL queries in your ODBC application data source:
Get all attachment urls for a specific ticket
SELECT * FROM get_ticket_attachments
WITH(
ticket_id='104351'
)SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get all attachment urls for a specific ticket
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_ticket_attachments
WITH(
ticket_id=''104351''
)';
EXEC (@MyQuery) AT [LS_TO_ZENDESK_IN_GATEWAY];