EndPoint Read Ticket ActivityStream

Contents

1 Label
2 Description
3 Parameters
4 Output Columns
5 Input Columns

Name

get_ticket_activity_stream

Description

Lists ticket activities in the last 30 days affecting the agent making the request. The Ticket Activities API returns ticket activities by other people affecting the agent making the API request. Ticket activities include assigning a ticket to the agent, increasing the priority of a ticket assigned to the agent, or adding a comment to a ticket assigned to the agent. A possible use case for the API is building a personalized notification service for agents. [API reference]

Parameters

Parameter	Label	Required	Options	Description
since	Since (ISO e.g. 2013-04-03T16:02:46Z)	NO		return the activities since a specific date. The since parameter takes a UTC time in the ISO 8601 format. Example: '2013-04-03T16:02:46Z'.
PageSize	Records Per Page (Max 100)	NO

Output Columns

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw	Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Input Columns

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw	Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.