Zendesk Connector
Documentation
Version: 9
Documentation
Authentication

OAuth Authentication


Description

OAuth App must be created under Admin Console > Channel > API > Settings. These settings typically found here https://YOUR-SUB-DOMAIN.zendesk.com/agent/admin/api/oauth_clients [API reference]

Instructions

No instructions available

Parameters

Parameter Required Default value Options
Name: Domain

Label: Sub Domain (e.g. mycompany)

YES
Name: ClientId

Label: ClientId

YES
Name: ClientSecret

Label: ClientSecret

YES
Name: Permissions

Label: Permissions

Permissions you like to use. Examples:
YES read write
Name: RedirectUrl

Label: RedirectUrl

YES https://zappysys.com/oauth
Name: RetryMode

Label: RetryMode

RetryWhenStatusCodeMatch
Name Value
None None
RetryAny RetryAny
RetryWhenStatusCodeMatch RetryWhenStatusCodeMatch
Name: RetryStatusCodeList

Label: RetryStatusCodeList

429
Name: RetryCountMax

Label: RetryCountMax

5
Name: RetryMultiplyWaitTime

Label: RetryMultiplyWaitTime

True