Zendesk Connector
Documentation
Version: 9
Documentation

Authentication UserID/Password Authentication (2FA must be OFF)


Description

Authenticate using your userid / password (2FA must be OFF and [Password Access] option must be enabled under Admin Console > Channel > API > Settings. These settings typically found here https://YOUR-SUB-DOMAIN.zendesk.com/agent/admin/api/settings [API reference]

Instructions

No instructions available

Parameters

Parameter Label Required Default value Options Description
Domain Sub Domain (e.g. mycompany) YES
UserName UserName (2FA Must be OFF) YES
Password Password YES
RetryMode RetryMode RetryWhenStatusCodeMatch
Name Value
None None
RetryAny RetryAny
RetryWhenStatusCodeMatch RetryWhenStatusCodeMatch
RetryStatusCodeList RetryStatusCodeList 429
RetryCountMax RetryCountMax 5
RetryMultiplyWaitTime RetryMultiplyWaitTime True