EndPoint Read Tickets Count (for Organization)
Name
get_tickets_count_org
Description
Returns an approximate count of tickets for specified organization_id. If the count exceeds 100,000, it is updated every 24 hours. The count[refreshed_at] property is a timestamp that indicates when the count was last updated. Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null. This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete. [API reference]
Parameters
| Parameter | Label | Required | Options | Description |
|---|---|---|---|---|
| organization_id | Organization ID | YES |
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
|---|---|---|---|---|---|
| value |
DT_I8
|
bigint
|
False |
||
| refreshed_at |
DT_DBTIMESTAMP
|
datetime
|
False |
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use Zendesk Connector in API Source component to read data or in API Destination component to read/write data:
Read Tickets Count (for Organization) using API Source
Read Tickets Count (for Organization) using API Destination
ODBC application
Use these SQL queries in your ODBC application data source:
Get total tickets count for a specific organization
SELECT * FROM get_tickets_count_org
WITH(
organization_id='123'
)SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get total tickets count for a specific organization
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_tickets_count_org
WITH(
organization_id=''123''
)';
EXEC (@MyQuery) AT [LINKED_SERVER_TO_ZENDESK_IN_DATA_GATEWAY];