EndPoint Create Ticket (Single)
Name
post_ticket
Description
Creates one ticket at a time and wait until its created. Use BULK Table instead of this one to create multiple tickets. [API reference]
Parameters
Parameter | Label | Required | Options | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
There are no parameters |
Output Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
---|---|---|---|---|---|
id |
DT_I8
|
bigint
|
False |
||
recipient |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
subject |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
status |
DT_WSTR
|
nvarchar(28)
|
28 | False |
|
type |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
priority |
DT_WSTR
|
nvarchar(24)
|
24 | False |
|
description |
DT_NTEXT
|
nvarchar(MAX)
|
False |
||
external_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
created_at |
DT_DBTIMESTAMP
|
datetime
|
False |
||
updated_at |
DT_DBTIMESTAMP
|
datetime
|
False |
||
raw_subject |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
url |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
comment_count |
DT_I8
|
bigint
|
False |
||
requester_id |
DT_I8
|
bigint
|
False |
||
submitter_id |
DT_I8
|
bigint
|
False |
||
assignee_id |
DT_I8
|
bigint
|
False |
||
organization_id |
DT_I8
|
bigint
|
False |
||
group_id |
DT_I8
|
bigint
|
False |
||
collaborator_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
collaborator_ids_1 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
collaborator_ids_2 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
collaborator_ids_3 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
follower_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
follower_ids_1 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
follower_ids_2 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
follower_ids_3 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
email_cc_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
email_cc_ids_1 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
email_cc_ids_2 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
email_cc_ids_3 |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
forum_topic_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
problem_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
has_incidents |
DT_BOOL
|
bit
|
False |
||
is_public |
DT_BOOL
|
bit
|
False |
||
due_at |
DT_DBTIMESTAMP
|
datetime
|
False |
||
tags |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
tags_1 |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
tags_2 |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
tags_3 |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
tags_4 |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
tags_5 |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
custom_fields |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
custom_fields_1_id |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
custom_fields_1_value |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
custom_fields_2_id |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
custom_fields_2_value |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
custom_fields_3_id |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
custom_fields_3_value |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
custom_fields_4_id |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
custom_fields_4_value |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
custom_fields_5_id |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
custom_fields_5_value |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
via_followup_source_id |
DT_I8
|
bigint
|
False |
||
satisfaction_rating_id |
DT_I8
|
bigint
|
False |
||
satisfaction_rating_score |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
satisfaction_rating_comment |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
sharing_agreement_ids |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
fields |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
followup_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
brand_id |
DT_I8
|
bigint
|
False |
||
allow_channelback |
DT_BOOL
|
bit
|
False |
||
allow_attachments |
DT_BOOL
|
bit
|
False |
||
via_channel |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
via_source_rel |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
via_source_from_address |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
via_source_from_name |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
via_source_to_name |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
via_source_to_address |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
via_source_from_ticket_id |
DT_I8
|
bigint
|
False |
||
via_source_from_subject |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
via_source_from_channel |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
custom_field_[$parent.id$] |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
If the column you are looking for is missing, consider customizing Zendesk Connector.
Input Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
---|---|---|---|---|---|
subject |
DT_WSTR
|
nvarchar(1012)
|
1012 | False |
|
recipient |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
status |
DT_WSTR
|
nvarchar(28)
|
28 | False |
|
type |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
priority |
DT_WSTR
|
nvarchar(24)
|
24 | False |
|
comment_body |
DT_NTEXT
|
nvarchar(MAX)
|
False |
||
comment_body_html |
DT_NTEXT
|
nvarchar(MAX)
|
False |
||
comment_public |
DT_BOOL
|
bit
|
False |
||
comment_author_id |
DT_I8
|
bigint
|
False |
||
tags |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
custom_fields |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
external_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
requester_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
requester_email |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
requester_id |
DT_I8
|
bigint
|
False |
||
submitter_id |
DT_I8
|
bigint
|
False |
||
assignee_id |
DT_I8
|
bigint
|
False |
||
organization_id |
DT_I8
|
bigint
|
False |
||
group_id |
DT_I8
|
bigint
|
False |
||
collaborator_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
follower_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
email_cc_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
forum_topic_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
problem_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
is_public |
DT_BOOL
|
bit
|
False |
||
due_at |
DT_DBTIMESTAMP
|
datetime
|
False |
||
sharing_agreement_ids |
DT_WSTR
|
nvarchar(255)
|
255 | True |
|
fields |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
followup_ids |
DT_WSTR
|
nvarchar(1000)
|
1000 | True |
|
brand_id |
DT_I8
|
bigint
|
False |
||
allow_channelback |
DT_BOOL
|
bit
|
False |
||
allow_attachments |
DT_BOOL
|
bit
|
False |
Required columns that you need to supply are bolded.
Examples
SSIS
Use Zendesk Connector in API Source component to read data or in API Destination component to read/write data:
Insert into Tickets (Row by Row) table using API Destination
This EndPoint belongs to Tickets (Row by Row) table, therefore you cannot work with it directly. Use this table and table-operation pair instead:
Zendesk
Tickets (Row by Row)
Insert
