Zendesk Connector
Documentation
Version: 9
Documentation
Authentication

Token Authentication


Description

Authenticate using Static Token instead of userid / password ([Token Access] option must be enabled under Admin Console > Channel > API > Settings and then Click [ADD API Token] to generate new token. These settings typically found here https://YOUR-SUB-DOMAIN.zendesk.com/agent/admin/api/settings [API reference]

Instructions

No instructions available

Parameters

Parameter Required Default value Options
Name: Domain

Label: Sub Domain (e.g. mycompany)

YES
Name: UserId

Label: UserId

YES
Name: Password

Label: Token

YES
Name: RetryMode

Label: RetryMode

RetryWhenStatusCodeMatch
Name Value
None None
RetryAny RetryAny
RetryWhenStatusCodeMatch RetryWhenStatusCodeMatch
Name: RetryStatusCodeList

Label: RetryStatusCodeList

429
Name: RetryCountMax

Label: RetryCountMax

5
Name: RetryMultiplyWaitTime

Label: RetryMultiplyWaitTime

True