Zendesk Connector
Documentation
Version: 9
Documentation

Authentication Token Authentication


Description

Authenticate using Static Token instead of userid / password ([Token Access] option must be enabled under Admin Console > Channel > API > Settings and then Click [ADD API Token] to generate new token. These settings typically found here https://YOUR-SUB-DOMAIN.zendesk.com/agent/admin/api/settings [API reference]

Instructions

No instructions available

Parameters

Parameter Label Required Default value Options Description
Domain Sub Domain (e.g. mycompany) YES
UserId UserId YES
Password Token YES
RetryMode RetryMode RetryWhenStatusCodeMatch
Name Value
None None
RetryAny RetryAny
RetryWhenStatusCodeMatch RetryWhenStatusCodeMatch
RetryStatusCodeList RetryStatusCodeList 429
RetryCountMax RetryCountMax 5
RetryMultiplyWaitTime RetryMultiplyWaitTime True