EndPoint Create Tickets (Bulk)

Contents

Name

post_tickets

Create tickets in bulk (job is queued) and wait until done. This is faster than one request at a time [API Help]

Parameter	Label	Required	Options	Description
There are no parameters

Label	DataType	Length	Raw
job_id	DT_WSTR	100	False
message	DT_WSTR	2000	False
total	DT_I4	0	False
status	DT_WSTR	50	False
url	DT_WSTR	500	False
account_id	DT_I8	0	False
ticket_id	DT_I8	0	False
index	DT_I4	0	False

Label	DataType	Length	Raw
subject	DT_WSTR	1012	False
recipient	DT_WSTR	255	False
status	DT_WSTR	28	False
type	DT_WSTR	255	False
priority	DT_WSTR	24	False
comment_body	DT_NTEXT	0	False
comment_body_html	DT_NTEXT	0	False
comment_public	DT_BOOL	0	False
comment_author_id	DT_I8	0	False
tags	DT_WSTR	1000	True
additional_tags	DT_WSTR	1000	True
remove_tags	DT_WSTR	1000	True
custom_fields	DT_WSTR	1000	True
external_id	DT_WSTR	255	False
requester_name	DT_WSTR	255	False
requester_email	DT_WSTR	255	False
requester_id	DT_I8	0	False
submitter_id	DT_I8	0	False
assignee_id	DT_I8	0	False
organization_id	DT_I8	0	False
group_id	DT_I8	0	False
collaborator_ids	DT_WSTR	1000	False
follower_ids	DT_WSTR	1000	True
email_cc_ids	DT_WSTR	1000	True
forum_topic_id	DT_WSTR	255	False
problem_id	DT_WSTR	255	False
is_public	DT_BOOL	0	False
due_at	DT_DBTIMESTAMP	0	False
sharing_agreement_ids	DT_WSTR	255	True
fields	DT_WSTR	1000	True
followup_ids	DT_WSTR	1000	True
brand_id	DT_I8	0	False
allow_channelback	DT_BOOL	0	False
allow_attachments	DT_BOOL	0	False