EndPoint Read Ticket Comments

Contents

Name

get_ticket_comments

Returns comments for specified ticket ID. [API reference]

Parameter

Label

Required

Options

Description

ticket_id

Ticket ID

YES

sort_order

Sort Order

Option	Value
desc	desc
asc	asc

Sort order

include_inline_images

Include inline images

Option	Value
false	false
true	true

Default is false. When true, inline images are also listed as attachments in the response

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw
id	`DT_I8`	`bigint`		False
author_id	`DT_I8`	`bigint`		False
body	`DT_NTEXT`	`nvarchar(MAX)`		False
plain_body	`DT_NTEXT`	`nvarchar(MAX)`		False
html_body	`DT_NTEXT`	`nvarchar(MAX)`		False
created_at	`DT_DBTIMESTAMP`	`datetime`		False
attachments	`DT_WSTR`	`nvarchar(4000)`	4000	False
type	`DT_WSTR`	`nvarchar(100)`	100	False
public	`DT_BOOL`	`bit`		False
attachments_1_id	`DT_I8`	`bigint`		False
attachments_2_id	`DT_I8`	`bigint`		False
attachments_3_id	`DT_I8`	`bigint`		False
attachments_4_id	`DT_I8`	`bigint`		False
attachments_5_id	`DT_I8`	`bigint`		False
attachments_1_file_name	`DT_WSTR`	`nvarchar(255)`	255	False
attachments_2_file_name	`DT_WSTR`	`nvarchar(255)`	255	False
attachments_3_file_name	`DT_WSTR`	`nvarchar(255)`	255	False
attachments_4_file_name	`DT_WSTR`	`nvarchar(255)`	255	False
attachments_5_file_name	`DT_WSTR`	`nvarchar(255)`	255	False
attachments_1_content_url	`DT_WSTR`	`nvarchar(500)`	500	False
attachments_2_content_url	`DT_WSTR`	`nvarchar(500)`	500	False
attachments_3_content_url	`DT_WSTR`	`nvarchar(500)`	500	False
attachments_4_content_url	`DT_WSTR`	`nvarchar(500)`	500	False
attachments_5_content_url	`DT_WSTR`	`nvarchar(500)`	500	False
via_channel	`DT_WSTR`	`nvarchar(100)`	100	False
via_source_rel	`DT_WSTR`	`nvarchar(255)`	255	False
via_source_from_address	`DT_WSTR`	`nvarchar(500)`	500	False
via_source_from_name	`DT_WSTR`	`nvarchar(500)`	500	False
via_source_from_original_recipients	`DT_WSTR`	`nvarchar(2000)`	2000	False
via_source_to_name	`DT_WSTR`	`nvarchar(500)`	500	False
via_source_to_address	`DT_WSTR`	`nvarchar(500)`	500	False

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw	Description
author_id	`DT_I8`	`bigint`		False
body	`DT_NTEXT`	`nvarchar(MAX)`		False

Required columns that you need to supply are bolded.