Zendesk Connector
Documentation
Version: 9
Documentation

EndPoint Read User(s) by ID


Name

get_users_by_ids

Description

Get a list of users in your account for specific id(s) [API reference]

Parameters

Parameter Label Required Options Description
user_ids User ID(S) - Use Comma for multiple (e.g. 111,222) YES

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
id DT_I8 bigint False
name DT_WSTR nvarchar(255) 255 False
email DT_WSTR nvarchar(500) 500 False
active DT_BOOL bit False
role DT_WSTR nvarchar(32) 32 False
created_at DT_DBTIMESTAMP datetime False
updated_at DT_DBTIMESTAMP datetime False
time_zone DT_WSTR nvarchar(100) 100 False
iana_time_zone DT_WSTR nvarchar(100) 100 False
phone DT_WSTR nvarchar(100) 100 False
url DT_WSTR nvarchar(500) 500 False
shared_phone_number DT_BOOL bit False
locale_id DT_I8 bigint False
locale DT_WSTR nvarchar(20) 20 False
organization_id DT_I8 bigint False
role_type DT_I8 bigint False
verified DT_BOOL bit False
external_id DT_WSTR nvarchar(500) 500 False
tags DT_WSTR nvarchar(1000) 1000 False
tags_1 DT_WSTR nvarchar(50) 50 False
tags_2 DT_WSTR nvarchar(50) 50 False
tags_3 DT_WSTR nvarchar(50) 50 False
tags_4 DT_WSTR nvarchar(50) 50 False
tags_5 DT_WSTR nvarchar(50) 50 False
alias DT_WSTR nvarchar(255) 255 False
shared DT_BOOL bit False
shared_agent DT_BOOL bit False
last_login_at DT_DBTIMESTAMP datetime False
two_factor_auth_enabled DT_BOOL bit False
signature DT_WSTR nvarchar(80) 80 False
details DT_WSTR nvarchar(4000) 4000 False
notes DT_WSTR nvarchar(4000) 4000 False
custom_role_id DT_I8 bigint False
moderator DT_BOOL bit False
ticket_restriction DT_WSTR nvarchar(80) 80 False
only_private_comments DT_BOOL bit False
restricted_agent DT_BOOL bit False
suspended DT_BOOL bit False
default_group_id DT_I8 bigint False
report_csv DT_BOOL bit False
photo_url DT_WSTR nvarchar(500) 500 False
photo_id DT_I8 bigint False
photo_file_name DT_WSTR nvarchar(148) 148 False
photo_content_url DT_WSTR nvarchar(500) 500 False
photo_mapped_content_url DT_WSTR nvarchar(500) 500 False
photo_content_type DT_WSTR nvarchar(40) 40 False
photo_size DT_I8 bigint False
photo_width DT_I8 bigint False
photo_height DT_I8 bigint False
photo_inline DT_BOOL bit False
photo_deleted DT_BOOL bit False
photo_thumbnails DT_WSTR nvarchar(4000) 4000 False
user_field_dt_[$parent.key$] DT_WSTR nvarchar(4000) 4000 False
user_field_[$parent.key$] DT_WSTR nvarchar(4000) 4000 False

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
id DT_I8 bigint False
name DT_WSTR nvarchar(120) 120 False
email DT_WSTR nvarchar(160) 160 False
alias DT_WSTR nvarchar(255) 255 False
time_zone DT_WSTR nvarchar(104) 104 False
phone DT_WSTR nvarchar(80) 80 False
shared_phone_number DT_BOOL bit False
photo_id DT_WSTR nvarchar(1020) 1020 False
locale_id DT_I8 bigint False
locale DT_WSTR nvarchar(20) 20 False
organization_id DT_I8 bigint False
organization_name DT_WSTR nvarchar(200) 200 False
role DT_WSTR nvarchar(100) 100 False
verified DT_BOOL bit False
external_id DT_WSTR nvarchar(500) 500 False
tags DT_WSTR nvarchar(4000) 4000 True
signature DT_WSTR nvarchar(4000) 4000 False
details DT_WSTR nvarchar(4000) 4000 False
notes DT_WSTR nvarchar(4000) 4000 False
remote_photo_url DT_WSTR nvarchar(4000) 4000 False
custom_role_id DT_I8 bigint False
moderator DT_BOOL bit False
ticket_restriction DT_WSTR nvarchar(80) 80 False
only_private_comments DT_BOOL bit False
restricted_agent DT_BOOL bit False
suspended DT_BOOL bit False
default_group_id DT_I8 bigint False
photo DT_WSTR nvarchar(4000) 4000 True
user_fields DT_WSTR nvarchar(4000) 4000 True
identities DT_WSTR nvarchar(4000) 4000 True
$$user_ids DT_WSTR nvarchar(2000) 2000 False
Required columns that you need to supply are bolded.

Examples

SSIS

Use Zendesk Connector in API Source component to read data or in API Destination component to read/write data:

Read User(s) by ID using API Source

Zendesk
Read User(s) by ID
SSIS API Source - Read from table or endpoint

Read User(s) by ID using API Destination

Zendesk
Read User(s) by ID
SSIS API Destination - Access table or endpoint

ODBC application

Use these SQL queries in your ODBC application data source:

Get multiple users by ID(s)

Read multiple user information from Zendesk by ID(s)

SELECT * from get_users_by_ids
WITH(user_ids='1111,2222,3333')

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

Get multiple users by ID(s)

Read multiple user information from Zendesk by ID(s)

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * from get_users_by_ids
WITH(user_ids=''1111,2222,3333'')';

EXEC (@MyQuery) AT [LINKED_SERVER_TO_ZENDESK_IN_DATA_GATEWAY];