EndPoint Read Requests Search
Name
get_requests_search
Description
Returns a requests using search criteria.
[API Help]
Parameters
| Parameter |
Label |
Required |
Options |
Description |
| sort_by |
Sort By |
NO |
| Option |
Value |
| updated_at |
updated_at |
| created_at |
created_at |
|
Sort By field
|
| sort_order |
Sort Order |
NO |
| Option |
Value |
| desc |
desc |
| asc |
asc |
|
Sort order
|
| query |
Search Criteria |
YES |
| Option |
Value |
| Example: Search by Ticket ID |
112233 |
| Example: Search by Ticket Status |
status
|
| Example: Search by Some Text |
SomeText |
| Example: Search By Status |
SomeText |
| Example: Search by Type and Status |
type:ticket status:open |
| Example: Search by Type and Name |
type:user "Jane Doe" |
| Example: Search by Type and CreationDate |
type:organization created< 2015-05-01 |
| Example: Search organizations updated after some date |
type:organization updated > 2015-05-01 |
| Example: Search users updated after some date |
type:user updated > 2015-05-01 |
| Example: Search By Type and Tag |
type:ticket tags:red tags:blue |
|
The search query based on this syntax https://support.zendesk.com/hc/en-us/articles/203663226
|
| status |
Status |
NO |
| Option |
Value |
| new |
new |
| open |
open |
| pending |
pending |
| solved |
solved |
| closed |
closed |
|
Sort order
|
| organization_id |
organization_id |
NO |
|
|
| cc_id |
cc_id |
NO |
|
|
Output Columns
| Label |
DataType |
Length |
Raw |
Description |
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
Input Columns
| Label |
DataType |
Length |
Raw |
Description |
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
