SSIS ManagedEngine ServiceDesk Plus (Zoho) Connector

ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
You can use this connector to integrate REST API data inside SSIS and SQL Server. Let's take a look at the steps below to see how exactly to accomplish that.

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See also
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in SQL Server SQL Server
Connect ManagedEngine ServiceDesk Plus (Zoho) in SQL Server
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in Power BI Power BI
Connect ManagedEngine ServiceDesk Plus (Zoho) in Power BI
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in SSRS SSRS
Connect ManagedEngine ServiceDesk Plus (Zoho) in SSRS
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in Informatica Informatica
Connect ManagedEngine ServiceDesk Plus (Zoho) in Informatica
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in MS Access MS Access
Connect ManagedEngine ServiceDesk Plus (Zoho) in MS Access
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in MS Excel MS Excel
Connect ManagedEngine ServiceDesk Plus (Zoho) in MS Excel
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in SSAS SSAS
Connect ManagedEngine ServiceDesk Plus (Zoho) in SSAS
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in C# C#
Connect ManagedEngine ServiceDesk Plus (Zoho) in C#
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in Python Python
Connect ManagedEngine ServiceDesk Plus (Zoho) in Python
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in JAVA JAVA
Connect ManagedEngine ServiceDesk Plus (Zoho) in JAVA
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in Tableau Tableau
Connect ManagedEngine ServiceDesk Plus (Zoho) in Tableau
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in SAP Crystal Reports SAP Crystal Reports
Connect ManagedEngine ServiceDesk Plus (Zoho) in SAP Crystal Reports
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in Azure Data Factory (ADF) Azure Data Factory (ADF)
Connect ManagedEngine ServiceDesk Plus (Zoho) in Azure Data Factory (ADF)
ManagedEngine ServiceDesk Plus (Zoho) Connector Connect ManagedEngine ServiceDesk Plus (Zoho) in ODBC ODBC
Connect ManagedEngine ServiceDesk Plus (Zoho) in ODBC

Video Tutorial - Integrate ManagedEngine ServiceDesk Plus (Zoho) data in SSIS

This video covers following and more so watch carefully. After watching this video follow the steps described in this article.

  • How to download / install required driver for ManagedEngine ServiceDesk Plus (Zoho) integration in SSIS
  • How to configure connection for ManagedEngine ServiceDesk Plus (Zoho)
  • Features about API Source (Authentication / Query Language / Examples / Driver UI)
  • Using ManagedEngine ServiceDesk Plus (Zoho) Connection in SSIS

Prerequisites

Before we perform steps listed in this article, you will need to make sure following prerequisites are met:
  1. SSIS designer installed. Sometimes it is referred as BIDS or SSDT (download it from Microsoft site).
  2. Basic knowledge of SSIS package development using Microsoft SQL Server Integration Services.
  3. Make sure ZappySys SSIS PowerPack is downloaded and installed (download it). Check Getting started section for more information.
  4. Optional (If you want to Deploy and Schedule ) - Deploy and Schedule SSIS Packages

How to read data from ManagedEngine ServiceDesk Plus (Zoho) in SSIS (Export data)

In this section we will learn how to configure and use ManagedEngine ServiceDesk Plus (Zoho) Connector in the API Source to extract data from the ManagedEngine ServiceDesk Plus (Zoho).

  1. Begin with opening Visual Studio and Create a New Project.

  2. Select Integration Service Project and in new project window set the appropriate name and location for project. And click OK.

  3. In the the new SSIS project screen you will find the following:

    1. SSIS ToolBox on left side bar
    2. Solution Explorer and Property Window on right bar
    3. Control flow, data flow, event Handlers, Package Explorer in tab windows
    4. Connection Manager Window in the bottom
    SSIS Project Screen 
    Note: If you don't see ZappySys SSIS PowerPack Task or Components in SSIS Toolbox, please refer to this help link.

  4. Now, Drag and Drop SSIS Data Flow Task from SSIS Toolbox. Double click on the Data Flow Task to see Data Flow designer.
    SSIS Data Flow Task - Drag and Drop

  5. From the SSIS toolbox drag and drop API Source (Predefined Templates) on the data flow designer surface, and double click on it to edit it:
    SSIS API Source (Predefined Templates) - Drag and Drop

  6. Select New Connection to create a new connection:
    API Source - New Connection

  7. Use a preinstalled ManagedEngine ServiceDesk Plus (Zoho) Connector from Popular Connector List or press Search Online radio button to download ManagedEngine ServiceDesk Plus (Zoho) Connector. Once downloaded simply use it in the configuration:

    ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine ServiceDesk Plus (Zoho) Connector Selection

  8. Proceed with selecting the desired Authentication Type. Then select API Base URL (in most cases default one is the right one). Finally, fill in all the required parameters and set optional parameters if needed. You may press a link Steps to Configure which will help set certain parameters. More info is available in Authentication section.

     OAuth [OAuth]

    OAuth Connection for ManageEngine ServiceDesk Plus API [Read more..]

    Steps to get ManagedEngine ServiceDesk Plus (Zoho) Credentials : OAuth [OAuth]
    To register custom App, perform the following steps (Detailed steps found in the help link at the end)
    1. Go to Zoho API Console
    2. Click Add Client link
    3. Select Server-based Applications option
    4. Enter desired client name (Display purpose only)
    5. Enter some URL for Company homepage
    6. For Authorized Redirect URI enter https://zappysys.com/oauth (Or enter your own but we recommend using ZappySys one if possible). This URL must match on Zoho Connector UI.
    7. Click CREATE.
    8. Copy Client ID and Secret and paste on Zoho Connector UI.
    ManagedEngine ServiceDesk Plus (Zoho)
    OAuth [OAuth]
    https://sdpondemand.manageengine.com/api/v3
    Required Parameters
    Optional Parameters
    ClientId Fill in the parameter...
    ClientSecret Fill in the parameter...
    Permissions Fill in the parameter...
    AccountUrl Fill in the parameter...
    RedirectUrl Fill in the parameter...
    RetryMode Fill in the parameter...
    RetryStatusCodeList Fill in the parameter...
    RetryCountMax Fill in the parameter...
    RetryMultiplyWaitTime Fill in the parameter...
    ZappySys OAuth Connection

  9. Select the desired endpoint, change/pass the properties values, and click on Preview Data button to make the API call.

    API Source - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    API Source - Select Endpoint

  10. That's it; we are done. In a few clicks we configured the call to ManagedEngine ServiceDesk Plus (Zoho) using ZappySys ManagedEngine ServiceDesk Plus (Zoho) Connector

Load ManagedEngine ServiceDesk Plus (Zoho) data in SQL Server using Upsert Destination (Insert or Update)

Once you read data from the desired source, now let's see how to Load ManagedEngine ServiceDesk Plus (Zoho) data in SQL Server using Upsert Destination. Upsert Destination can Merge/Synchronize data from source to target for Microsoft SQL Server, PostgreSql and Redshift. It supports very fast Bulk Upsert (Update or Insert) operation along and Bulk delete.

  1. From the SSIS toolbox drag and drop Upsert Destination on the dataflow designer surface

  2. Connect our Source component to Upsert Destination

  3. Double click on Upsert Destination component to configure it.

  4. Select the desired Microsoft SQL Server/PostgreSql/Redshift Target Connection or click NEW to create new connection. Select Target Table or click NEW to create new table based on source columns.
    Configure SSIS Upsert Destination Connection - Loading data (REST / SOAP / JSON / XML /CSV) into SQL Server or other target using SSIS
    Configure SSIS Upsert Destination Connection - Loading data (REST / SOAP / JSON / XML /CSV) into SQL Server or other target using SSIS

  5. Set Action to Upsert => (insert if not matching in target else update). Select Target Connection and Target Table. Check on Insert and Update. Click on Map All to Mappings all columns and check on Only Primary Key columns.
    SSIS SQL Upsert option

  6. Click on OK to save Upsert Destination settings UI.

  7. That's it; we are done. Run the SSIS Package and it will read the data from the ManagedEngine ServiceDesk Plus (Zoho) and load the the data in the SQL Server/PostgreSql/Redshift.

Video Tutorial - Write or lookup data to ManagedEngine ServiceDesk Plus (Zoho) using SSIS

This video covers following and more so watch carefully. After watching this video follow the steps described in this article.

  • How to download SSIS PowerPack for ManagedEngine ServiceDesk Plus (Zoho) integration in SSIS
  • How to configure connection for ManagedEngine ServiceDesk Plus (Zoho)
  • How to Write or lookup data to ManagedEngine ServiceDesk Plus (Zoho)
  • Features about SSIS API Destination
  • Using ManagedEngine ServiceDesk Plus (Zoho) Connector in SSIS

How to write or lookup data to ManagedEngine ServiceDesk Plus (Zoho) in SSIS (Import data)

In upper section we learned how to read data, now in this section we will learn how to configure ManagedEngine ServiceDesk Plus (Zoho) in the API Source to Post data to the ManagedEngine ServiceDesk Plus (Zoho).

  1. Read the data from the source, being any desired source component. In example we will use ZappySys Dummy Data Source component.

  2. From the SSIS Toolbox drag and drop API Destination (Predefined Templates) on the Data Flow Designer surface and connect source component with it, and double click to edit it.
    SSIS API Destination (Predefined Templates) - Drag and Drop

  3. Select New Connection to create a new connection:

    API Destination - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    API Destination - New Connection

  4. Use a preinstalled ManagedEngine ServiceDesk Plus (Zoho) Connector from Popular Connector List or press Search Online radio button to download ManagedEngine ServiceDesk Plus (Zoho) Connector. Once downloaded simply use it in the configuration:

    ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine ServiceDesk Plus (Zoho) Connector Selection

  5. Proceed with selecting the desired Authentication Type. Then select API Base URL (in most cases default one is the right one). Finally, fill in all the required parameters and set optional parameters if needed. You may press a link Steps to Configure which will help set certain parameters. More info is available in Authentication section.

     OAuth [OAuth]

    OAuth Connection for ManageEngine ServiceDesk Plus API [Read more..]

    Steps to get ManagedEngine ServiceDesk Plus (Zoho) Credentials : OAuth [OAuth]
    To register custom App, perform the following steps (Detailed steps found in the help link at the end)
    1. Go to Zoho API Console
    2. Click Add Client link
    3. Select Server-based Applications option
    4. Enter desired client name (Display purpose only)
    5. Enter some URL for Company homepage
    6. For Authorized Redirect URI enter https://zappysys.com/oauth (Or enter your own but we recommend using ZappySys one if possible). This URL must match on Zoho Connector UI.
    7. Click CREATE.
    8. Copy Client ID and Secret and paste on Zoho Connector UI.
    ManagedEngine ServiceDesk Plus (Zoho)
    OAuth [OAuth]
    https://sdpondemand.manageengine.com/api/v3
    Required Parameters
    Optional Parameters
    ClientId Fill in the parameter...
    ClientSecret Fill in the parameter...
    Permissions Fill in the parameter...
    AccountUrl Fill in the parameter...
    RedirectUrl Fill in the parameter...
    RetryMode Fill in the parameter...
    RetryStatusCodeList Fill in the parameter...
    RetryCountMax Fill in the parameter...
    RetryMultiplyWaitTime Fill in the parameter...
    ZappySys OAuth Connection

  6. Select the desired endpoint, change/pass the properties values, and go to the Mappings tab to map the columns.

    API Destination - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    API Destination - Select Endpoint

  7. Finally, map the the desired columns:

    API Destination - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    API Destination - Columns Mapping

  8. That's it; we successfully configured the POST API Call. In a few clicks we configured the ManagedEngine ServiceDesk Plus (Zoho) API call using ZappySys ManagedEngine ServiceDesk Plus (Zoho) Connector

Conclusion

In this article we discussed how to connect to ManagedEngine ServiceDesk Plus (Zoho) in SSIS and integrate data without any coding. Click here to Download ManagedEngine ServiceDesk Plus (Zoho) Connector for SSIS and try yourself see how easy it is. If you still have any question(s) then ask here or simply click on live chat icon below and ask our expert (see bottom-right corner of this page).

Download ManagedEngine ServiceDesk Plus (Zoho) Connector for SSIS Documentation 

Actions supported by ManagedEngine ServiceDesk Plus (Zoho) Connector

ManagedEngine ServiceDesk Plus (Zoho) Connector support following actions for REST API integration. If some actions are not listed below then you can easily edit Connector file and enhance out of the box functionality.
 Get Requests
Parameter Description
 Get Request Details
Parameter Description
RequestId
 Delete Request
Parameter Description
RequestId
 Test Connection
 Get Request Tasks
Parameter Description
RequestId
 Get Request Task Details
Parameter Description
RequestId
TaskId
 Get Request Task Comments
Parameter Description
RequestId
TaskId
 Get Request Task Comment Details
Parameter Description
RequestId
TaskId
CommentId
 Get Request Notes
Parameter Description
RequestId
 Get Request Note Details
Parameter Description
RequestId
NoteId
 Get Request Worklogs
Parameter Description
RequestId
 Get Request Worklog Details
Parameter Description
RequestId
WorklogId
 Get Request Task Worklogs
Parameter Description
RequestId
TaskId
 Get Request Task Worklog Details
Parameter Description
RequestId
TaskId
WorklogId
 Generic Request
This is generic endpoint. Use this endpoint when some actions are not implemented by connector. Just enter partial URL (Required), Body, Method, Header etc. Most parameters are optional except URL.
Parameter Description
Url API URL goes here. You can enter full URL or Partial URL relative to Base URL. If it is full URL then domain name must be part of ServiceURL or part of TrustedDomains
Body Request Body content goes here
IsMultiPart Check this option if you want to upload file(s) (i.e. POST RAW file data) or send data using Multi-Part encoding method (i.e. Content-Type: multipart/form-data). Multi-Part request allows you to mix key/value and upload files in same request. On the other hand raw upload allows only single file upload (without any key/value) ==== Raw Upload (Content-Type: application/octet-stream) ===== To upload single file in raw mode check this option and specify full file path starting with @ sign in the Body (e.g. @c:\data\myfile.zip ) ==== Form-Data / Multipart Upload (Content-Type: multipart/form-data) ===== To treat your Request data as multi part fields you must specify key/value pairs separated by new lines into RequestData field (i.e. Body). Each key value pair is entered on new-line and key/value are separated using equal sign (=). Preceding and trailing spaces are ignored also blank lines are ignored. If field value has some any special character(s) then use escape sequence (e.g. For NewLine: \r\n, For Tab: \t, For at (@): \@). When value of any field starts with at sign (@) its automatically treated as File you want to upload. By default file content type is determined based on extension however you can supply content type manually for any field using this way [ YourFileFieldName.Content-Type=some-content-type ]. By default File Upload Field always includes Content-Type in the request (non file fields do not have content-type by default unless you supply manually). For some reason if you dont want to use Content-Type header in your request then supply blank Content-Type to exclude this header altogather [e.g. SomeFieldName.Content-Type= ]. In below example we have supplied Content-Type for file2 and SomeField1, all other fields are using default content-type. See below Example of uploading multiple files along with additional fields. file1=@c:\data\Myfile1.txt file2=@c:\data\Myfile2.json file2.Content-Type=application/json SomeField1=aaaaaaa SomeField1.Content-Type=text/plain SomeField2=12345 SomeFieldWithNewLineAndTab=This is line1\r\nThis is line2\r\nThis is \ttab \ttab \ttab SomeFieldStartingWithAtSign=\@MyTwitterHandle
Filter Enter filter to extract array from response. Example: $.rows[*] --OR-- $.customers[*].orders[*]. Check your response document and find out hierarchy you like to extract
Headers Headers for Request. To enter multiple headers use double pipe or new line after each {header-name}:{value} pair

Other App Integration scenarios for ManagedEngine ServiceDesk Plus (Zoho)

ManagedEngine ServiceDesk Plus (Zoho) Connector for SQL Server
SQL Server
ManagedEngine ServiceDesk Plus (Zoho) Connector for Power BI
Power BI
ManagedEngine ServiceDesk Plus (Zoho) Connector for SSRS
SSRS
ManagedEngine ServiceDesk Plus (Zoho) Connector for Informatica
Informatica
ManagedEngine ServiceDesk Plus (Zoho) Connector for MS Access
MS Access
ManagedEngine ServiceDesk Plus (Zoho) Connector for MS Excel
MS Excel
ManagedEngine ServiceDesk Plus (Zoho) Connector for SSAS
SSAS
ManagedEngine ServiceDesk Plus (Zoho) Connector for C#
C#
ManagedEngine ServiceDesk Plus (Zoho) Connector for Python
Python
ManagedEngine ServiceDesk Plus (Zoho) Connector for JAVA
JAVA
ManagedEngine ServiceDesk Plus (Zoho) Connector for Tableau
Tableau
ManagedEngine ServiceDesk Plus (Zoho) Connector for SAP Crystal Reports
SAP Crystal Reports
ManagedEngine ServiceDesk Plus (Zoho) Connector for Azure Data Factory (ADF)
Azure Data Factory (ADF)
ManagedEngine ServiceDesk Plus (Zoho) Connector for ODBC
ODBC

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Zendesk
ManagedEngine ServiceDesk Plus (Zoho) Connector
ManagedEngine ServiceDesk Plus (Zoho)
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Zoho CRM
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Hubspot
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Google Sheets
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Stripe
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YouTube
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Google BigQuery
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OneDrive
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OData
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Amazon Ads
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Jira
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Outlook Mail (Office 365)
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Zoom
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Shopify
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Nativo
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Google Drive
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SharePoint Online
Amazon MWS Connector
Amazon MWS
ElasticSearch Connector
ElasticSearch
Google Calendar Connector
Google Calendar
DropBox Connector
DropBox
REST API Connector
REST API
JSON Connector
JSON
JSON File Connector
JSON File
XML Connector
XML
SOAP Connector
SOAP
XML File Connector
XML File
JDBC-ODBC Bridge Connector
JDBC-ODBC Bridge
Salesforce Connector
Salesforce
CSV Connector
CSV


Download ManagedEngine ServiceDesk Plus (Zoho) Connector for SSIS Documentation 

  • How to connect ManagedEngine ServiceDesk Plus (Zoho) in SSIS?

  • How to get ManagedEngine ServiceDesk Plus (Zoho) data in SSIS?

  • How to read ManagedEngine ServiceDesk Plus (Zoho) data in SSIS?

  • How to load ManagedEngine ServiceDesk Plus (Zoho) data in SSIS?

  • How to import ManagedEngine ServiceDesk Plus (Zoho) data in SSIS?

  • How to pull ManagedEngine ServiceDesk Plus (Zoho) data in SSIS?

  • How to push data to ManagedEngine ServiceDesk Plus (Zoho) in SSIS?

  • How to write data to ManagedEngine ServiceDesk Plus (Zoho) in SSIS?

  • How to POST data to ManagedEngine ServiceDesk Plus (Zoho) in SSIS?

  • Call ManagedEngine ServiceDesk Plus (Zoho) API in SSIS

  • Consume ManagedEngine ServiceDesk Plus (Zoho) API in SSIS

  • ManagedEngine ServiceDesk Plus (Zoho) SSIS Automate

  • ManagedEngine ServiceDesk Plus (Zoho) SSIS Integration

  • Integration ManagedEngine ServiceDesk Plus (Zoho) in SSIS

  • Consume real-time ManagedEngine ServiceDesk Plus (Zoho) data in SSIS

  • Consume realtime ManagedEngine ServiceDesk Plus (Zoho) API data in SSIS

  • ManagedEngine ServiceDesk Plus (Zoho) ODBC Driver | ODBC Driver for ManagedEngine ServiceDesk Plus (Zoho) | ODBC ManagedEngine ServiceDesk Plus (Zoho) Driver | SSIS ManagedEngine ServiceDesk Plus (Zoho) Source | SSIS ManagedEngine ServiceDesk Plus (Zoho) Destination

  • Connect ManagedEngine ServiceDesk Plus (Zoho) in SSIS

  • Load ManagedEngine ServiceDesk Plus (Zoho) in SSIS

  • Load ManagedEngine ServiceDesk Plus (Zoho) data in SSIS

  • Read ManagedEngine ServiceDesk Plus (Zoho) data in SSIS

  • ManagedEngine ServiceDesk Plus (Zoho) API Call in SSIS