Reference

Table Requests

Description

No description available

Supported Operations

Below section contains supported CRUD operations. Each operation is executed by some EndPoint behind the scene.
Method Supported Reference EndPoint
SELECT get_requests
INSERT
UPDATE
UPSERT
DELETE delete_request
LOOKUP get_request_details

Examples

SSIS

Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source component to read data or in API Destination component to read/write data:

Read from Requests table using API Source

API Source - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Requests
Optional Parameters
MetaDetectionOrder Default
SSIS API Source - Read from table or endpoint

Read/write to Requests table using API Destination

API Destination - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Requests
Select
Optional Parameters
MetaDetectionOrder Default
SSIS API Destination - Access table operation

ODBC application

Use these SQL queries in your ODBC application data source:

List requests

This example shows how to list requests. 

SELECT * FROM Requests

Read request details by ID

This example shows how to read extended information about a single request 

SELECT * FROM Requests Where id=111112345

Delete request

This example shows how to delete a request by ID. 

DELETE FROM Requests Where id=111112345

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

List requests

This example shows how to list requests. 

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM Requests';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];

Read request details by ID

This example shows how to read extended information about a single request 

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM Requests Where id=111112345';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];

Delete request

This example shows how to delete a request by ID. 

DECLARE @MyQuery NVARCHAR(MAX) = 'DELETE FROM Requests Where id=111112345';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];