Reference

Endpoint Get Change Details

Name

get_change_details

Description

No description available

Related Tables

Changes

Parameters

Parameter Required Options
Name: ChangeId

Label: ChangeId

 YES

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
id DT_WSTR nvarchar(50) 50
title DT_WSTR nvarchar(500) 500
template_inactive DT_BOOL bit
template_name DT_WSTR nvarchar(255) 255
template_id DT_WSTR nvarchar(100) 100
display_id_display_value DT_WSTR nvarchar(20) 20
display_id_value DT_WSTR nvarchar(8) 8
emergency DT_BOOL bit
description DT_WSTR nvarchar(2000) 2000
change_type_color DT_WSTR nvarchar(28) 28
change_type_pre_approved DT_BOOL bit
change_type_name DT_WSTR nvarchar(255) 255
change_type_id DT_WSTR nvarchar(50) 50
change_owner_email_id DT_WSTR nvarchar(255) 255
change_owner_cost_per_hour DT_R8 float
change_owner_phone DT_WSTR nvarchar(40) 40
change_owner_name DT_WSTR nvarchar(255) 255
change_owner_mobile DT_WSTR nvarchar(44) 44
change_owner_id DT_WSTR nvarchar(50) 50
change_owner_photo_url DT_WSTR nvarchar(56) 56
change_owner_sms_mail_id DT_WSTR nvarchar(50) 50
urgency_name DT_WSTR nvarchar(255) 255
urgency_id DT_WSTR nvarchar(50) 50
workflow_instance_details_id DT_WSTR nvarchar(50) 50
workflow_instance_details_status_name DT_WSTR nvarchar(255) 255
workflow_instance_details_status_id DT_WSTR nvarchar(50) 50
change_requester_email_id DT_WSTR nvarchar(68) 68
change_requester_is_technician DT_BOOL bit
change_requester_sms_mail DT_WSTR nvarchar(72) 72
change_requester_phone DT_WSTR nvarchar(40) 40
change_requester_name DT_WSTR nvarchar(255) 255
change_requester_mobile DT_WSTR nvarchar(44) 44
change_requester_id DT_WSTR nvarchar(50) 50
change_requester_photo_url DT_WSTR nvarchar(56) 56
change_requester_is_vip_user DT_BOOL bit
group_deleted DT_BOOL bit
group_name DT_WSTR nvarchar(255) 255
group_id DT_WSTR nvarchar(50) 50
item_name DT_WSTR nvarchar(255) 255
item.id DT_WSTR nvarchar(50) 50
workflow.validated DT_BOOL bit
workflow_name DT_WSTR nvarchar(255) 255
workflow.id DT_WSTR nvarchar(50) 50
approval_status_name DT_WSTR nvarchar(255) 255
approval_status.id DT_WSTR nvarchar(50) 50
change_manager_email_id DT_WSTR nvarchar(52) 52
change_manager_cost_per_hour DT_R8 float
change_manager_phone DT_WSTR nvarchar(40) 40
change_manager_name DT_WSTR nvarchar(255) 255
change_manager_mobile DT_WSTR nvarchar(44) 44
change_manager_id DT_WSTR nvarchar(50) 50
change_manager_photo_url DT_WSTR nvarchar(56) 56
change_manager_sms_mail_id DT_WSTR nvarchar(50) 50
impact_name DT_WSTR nvarchar(255) 255
impact_id DT_WSTR nvarchar(50) 50
retrospective DT_BOOL bit
delete_pre_template_tasks DT_BOOL bit
priority_color DT_WSTR nvarchar(28) 28
priority_name DT_WSTR nvarchar(255) 255
priority_id DT_WSTR nvarchar(50) 50
scheduled_end_time_display_value DT_WSTR nvarchar(84) 84
scheduled_end_time DT_DBTIMESTAMP datetime
releases_display_id_display_value DT_WSTR nvarchar(20) 20
releases_display_id_value DT_WSTR nvarchar(8) 8
releases_id DT_WSTR nvarchar(50) 50
releases_title DT_WSTR nvarchar(40) 40
site.deleted DT_BOOL bit
site_name DT_WSTR nvarchar(255) 255
site_id DT_WSTR nvarchar(50) 50
completed_time DT_WSTR nvarchar(1020) 1020
reason_for_change_name DT_WSTR nvarchar(255) 255
reason_for_change_id DT_WSTR nvarchar(50) 50
stage_internal_name DT_WSTR nvarchar(255) 255
stage_stage_index DT_I8 bigint
stage_name DT_WSTR nvarchar(255) 255
stage_id DT_WSTR nvarchar(50) 50
comment DT_WSTR nvarchar(48) 48
risk_name DT_WSTR nvarchar(255) 255
risk_id DT_WSTR nvarchar(50) 50
category_deleted DT_BOOL bit
category_name DT_WSTR nvarchar(255) 255
category_id DT_WSTR nvarchar(50) 50
subcategory_name DT_WSTR nvarchar(255) 255
subcategory_id DT_WSTR nvarchar(50) 50
deleted_time DT_WSTR nvarchar(1020) 1020
notes_present DT_BOOL bit
scheduled_start_time_display_value DT_WSTR nvarchar(84) 84
scheduled_start_time DT_DBTIMESTAMP datetime
status_internal_name DT_WSTR nvarchar(255) 255
status_stage_id DT_WSTR nvarchar(50) 50
status_name DT_WSTR nvarchar(255) 255
status_id DT_WSTR nvarchar(50) 50
created_time_display_value DT_WSTR nvarchar(210) 210
created_time DT_DBTIMESTAMP datetime
last_updated_time_display_value DT_WSTR nvarchar(210) 210
last_updated_time DT_DBTIMESTAMP datetime
created_by_email_id DT_WSTR nvarchar(180) 180
created_by_is_technician DT_BOOL bit
created_by_sms_mail DT_WSTR nvarchar(2550) 2550
created_by_mobile DT_WSTR nvarchar(200) 200
created_by_last_name DT_WSTR nvarchar(40) 40
created_by_user_scope DT_WSTR nvarchar(200) 200
created_by_phone DT_WSTR nvarchar(120) 120
created_by_name DT_WSTR nvarchar(130) 130
created_by_id DT_WSTR nvarchar(180) 180
created_by_photo_url DT_WSTR nvarchar(750) 750
created_by_is_vip_user DT_BOOL bit
created_by_department DT_WSTR nvarchar(2550) 2550
created_by_first_name DT_WSTR nvarchar(80) 80
created_by_job_title DT_WSTR nvarchar(2550) 2550
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Examples

SSIS

Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source or in API Destination SSIS Data Flow components to read or write data.

API Source

This Endpoint belongs to the Changes table, therefore it is better to use it, instead of accessing the endpoint directly:

API Source - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Changes
Required Parameters
ChangeId Fill-in the parameter...
Optional Parameters
MetaDetectionOrder Default
ContineOn404Error True
SSIS API Source - Read from table or endpoint

API Destination

This Endpoint belongs to the Changes table, therefore it is better to use it, instead of accessing the endpoint directly. Use this table and table-operation pair to get change details:

API Destination - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Changes
Lookup
Required Parameters
ChangeId Fill-in the parameter...
Optional Parameters
MetaDetectionOrder Default
ContineOn404Error True
SSIS API Destination - Access table operation

ODBC application

Use these SQL queries in your ODBC application data source:

Read change details by ID

This example shows how to read extended information about a change 

SELECT * FROM Changes Where id=111112345

get_change_details endpoint belongs to Changes table(s), and can therefore be used via those table(s).

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

Read change details by ID

This example shows how to read extended information about a change 

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM Changes Where id=111112345';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];

get_change_details endpoint belongs to Changes table(s), and can therefore be used via those table(s).