Reference

Endpoint Get Problem Task Details

Name

get_problem_task_details

Description

No description available

Parameters

Parameter Required Options
Name: ProblemId

Label: ProblemId

 YES
Name: TaskId

Label: TaskId

 YES

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
id DT_WSTR nvarchar(180) 180
title DT_WSTR nvarchar(500) 500
description DT_WSTR nvarchar(4000) 4000
percentage_completion DT_WSTR nvarchar(20) 20
request_id DT_WSTR nvarchar(64) 64
additional_cost DT_WSTR nvarchar(20) 20
estimated_effort_hours DT_WSTR nvarchar(20) 20
attachments DT_WSTR nvarchar(4000) 4000
email_before DT_WSTR nvarchar(28) 28
marked_technician_email_id DT_WSTR nvarchar(255) 255
marked_technician_is_technician DT_BOOL bit
marked_technician_sms_mail DT_WSTR nvarchar(255) 255
marked_technician_phone DT_WSTR nvarchar(255) 255
marked_technician_name DT_WSTR nvarchar(255) 255
marked_technician_mobile DT_WSTR nvarchar(255) 255
marked_technician_id DT_WSTR nvarchar(255) 255
marked_technician_photo_url DT_WSTR nvarchar(500) 500
marked_technician_is_vip_user DT_BOOL bit
marked_technician_department DT_WSTR nvarchar(255) 255
overdue DT_BOOL bit
actual_start_time_display_value DT_WSTR nvarchar(255) 255
actual_start_time DT_DBTIMESTAMP datetime
actual_end_time_display_value DT_WSTR nvarchar(255) 255
actual_end_time DT_DBTIMESTAMP datetime
associated_entity DT_WSTR nvarchar(255) 255
module DT_WSTR nvarchar(255) 255
priority_color DT_WSTR nvarchar(255) 255
priority_name DT_WSTR nvarchar(255) 255
priority_id DT_WSTR nvarchar(255) 255
scheduled_end_time_display_value DT_WSTR nvarchar(255) 255
scheduled_end_time DT_DBTIMESTAMP datetime
estimated_effort_minutes DT_WSTR nvarchar(20) 20
deleted DT_BOOL bit
estimated_effort DT_WSTR nvarchar(20) 20
estimated_effort_days DT_WSTR nvarchar(20) 20
task_type_color DT_WSTR nvarchar(255) 255
task_type_name DT_WSTR nvarchar(255) 255
task_type_id DT_WSTR nvarchar(255) 255
scheduled_start_time_display_value DT_WSTR nvarchar(255) 255
scheduled_start_time DT_DBTIMESTAMP datetime
status_in_progress DT_BOOL bit
status_internal_name DT_WSTR nvarchar(255) 255
status_stop_timer DT_BOOL bit
status_color DT_WSTR nvarchar(255) 255
status_name DT_WSTR nvarchar(255) 255
status_id DT_WSTR nvarchar(255) 255
created_time_display_value DT_WSTR nvarchar(210) 210
created_time DT_DBTIMESTAMP datetime
last_updated_time_display_value DT_WSTR nvarchar(210) 210
last_updated_time DT_DBTIMESTAMP datetime
created_by_email_id DT_WSTR nvarchar(180) 180
created_by_is_technician DT_BOOL bit
created_by_sms_mail DT_WSTR nvarchar(2550) 2550
created_by_mobile DT_WSTR nvarchar(200) 200
created_by_last_name DT_WSTR nvarchar(40) 40
created_by_user_scope DT_WSTR nvarchar(200) 200
created_by_phone DT_WSTR nvarchar(120) 120
created_by_name DT_WSTR nvarchar(130) 130
created_by_id DT_WSTR nvarchar(180) 180
created_by_photo_url DT_WSTR nvarchar(750) 750
created_by_is_vip_user DT_BOOL bit
created_by_department DT_WSTR nvarchar(2550) 2550
created_by_first_name DT_WSTR nvarchar(80) 80
created_by_job_title DT_WSTR nvarchar(2550) 2550
owner_email_id DT_WSTR nvarchar(255) 255
owner_is_technician DT_BOOL bit
owner_sms_mail DT_WSTR nvarchar(255) 255
owner_phone DT_WSTR nvarchar(255) 255
owner_name DT_WSTR nvarchar(255) 255
owner_mobile DT_WSTR nvarchar(255) 255
owner_id DT_WSTR nvarchar(255) 255
owner_photo_url DT_WSTR nvarchar(255) 255
owner_is_vip_user DT_BOOL bit
owner_department DT_WSTR nvarchar(255) 255
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Examples

SSIS

Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source or in API Destination SSIS Data Flow components to read or write data.

API Source

API Source - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Task Details
Required Parameters
ProblemId Fill-in the parameter...
TaskId Fill-in the parameter...
Optional Parameters
ContineOn404Error True
SSIS API Source - Read from table or endpoint

API Destination

API Destination - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Task Details
Required Parameters
ProblemId Fill-in the parameter...
TaskId Fill-in the parameter...
Optional Parameters
ContineOn404Error True
SSIS API Destination - Access table or endpoint

ODBC application

Use these SQL queries in your ODBC application data source:

Get problem task details 

SELECT * FROM get_problem_task_details
WHERE problem_id = 'abcd-1234-problemid'
AND id = 'abcd-1234-taskid'

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

Get problem task details 

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_problem_task_details
WHERE problem_id = ''abcd-1234-problemid''
AND id = ''abcd-1234-taskid''';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];