Reference

Endpoint Get Problem Worklog Details

Name

get_problem_worklog_details

Description

No description available

Parameters

Parameter Required Options
Name: ProblemId

Label: ProblemId

 YES
Name: WorklogId

Label: WorklogId

 YES

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
id DT_WSTR nvarchar(180) 180
description DT_WSTR nvarchar(64) 64
other_charge DT_R8 float
total_charge DT_R8 float
tech_charge DT_R8 float
time_spent_hours DT_I8 bigint
time_spent_minutes DT_I8 bigint
start_time_display_value DT_WSTR nvarchar(84) 84
start_time DT_DBTIMESTAMP datetime
end_time_display_value DT_WSTR nvarchar(84) 84
end_time DT_DBTIMESTAMP datetime
worklog_type_name DT_WSTR nvarchar(36) 36
worklog_type_id DT_WSTR nvarchar(64) 64
recorded_time_display_value DT_WSTR nvarchar(84) 84
recorded_time DT_DBTIMESTAMP datetime
include_nonoperational_hours DT_BOOL bit
mark_first_response DT_BOOL bit
created_time_display_value DT_WSTR nvarchar(210) 210
created_time DT_DBTIMESTAMP datetime
last_updated_time_display_value DT_WSTR nvarchar(210) 210
last_updated_time DT_DBTIMESTAMP datetime
created_by_email_id DT_WSTR nvarchar(180) 180
created_by_is_technician DT_BOOL bit
created_by_sms_mail DT_WSTR nvarchar(2550) 2550
created_by_mobile DT_WSTR nvarchar(200) 200
created_by_last_name DT_WSTR nvarchar(40) 40
created_by_user_scope DT_WSTR nvarchar(200) 200
created_by_phone DT_WSTR nvarchar(120) 120
created_by_name DT_WSTR nvarchar(130) 130
created_by_id DT_WSTR nvarchar(180) 180
created_by_photo_url DT_WSTR nvarchar(750) 750
created_by_is_vip_user DT_BOOL bit
created_by_department DT_WSTR nvarchar(2550) 2550
created_by_first_name DT_WSTR nvarchar(80) 80
created_by_job_title DT_WSTR nvarchar(2550) 2550
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Examples

SSIS

Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source or in API Destination SSIS Data Flow components to read or write data.

API Source

API Source - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Worklog Details
Required Parameters
ProblemId Fill-in the parameter...
WorklogId Fill-in the parameter...
Optional Parameters
ContineOn404Error True
SSIS API Source - Read from table or endpoint

API Destination

API Destination - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Worklog Details
Required Parameters
ProblemId Fill-in the parameter...
WorklogId Fill-in the parameter...
Optional Parameters
ContineOn404Error True
SSIS API Destination - Access table or endpoint

ODBC application

Use these SQL queries in your ODBC application data source:

Get problem worklog details 

SELECT * FROM get_problem_worklog_details
WHERE problem_id = 'abcd-1234-problemid'
AND id = 'abcd-1234-worklogid'

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

Get problem worklog details 

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_problem_worklog_details
WHERE problem_id = ''abcd-1234-problemid''
AND id = ''abcd-1234-worklogid''';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];