Get Problem Tasks
Parameters
Parameter | Label | Required | Options | Description |
---|---|---|---|---|
ProblemId | ProblemId | YES |
Output Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
---|---|---|---|---|---|
id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
title |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
description |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
percentage_completion |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
request_id |
DT_WSTR
|
nvarchar(64)
|
64 | False |
|
additional_cost |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
estimated_effort_hours |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
attachments |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
email_before |
DT_WSTR
|
nvarchar(28)
|
28 | False |
|
marked_technician_email_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_is_technician |
DT_BOOL
|
bit
|
False |
||
marked_technician_sms_mail |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_phone |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_mobile |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
marked_technician_photo_url |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
marked_technician_is_vip_user |
DT_BOOL
|
bit
|
False |
||
marked_technician_department |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
overdue |
DT_BOOL
|
bit
|
False |
||
actual_start_time_display_value |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
actual_start_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
actual_end_time_display_value |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
actual_end_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
associated_entity |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
module |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
priority_color |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
priority_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
priority_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
scheduled_end_time_display_value |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
scheduled_end_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
estimated_effort_minutes |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
deleted |
DT_BOOL
|
bit
|
False |
||
estimated_effort |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
estimated_effort_days |
DT_WSTR
|
nvarchar(20)
|
20 | False |
|
task_type_color |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
task_type_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
task_type_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
scheduled_start_time_display_value |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
scheduled_start_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
status_in_progress |
DT_BOOL
|
bit
|
False |
||
status_internal_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
status_stop_timer |
DT_BOOL
|
bit
|
False |
||
status_color |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
status_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
status_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
created_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | False |
|
created_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
last_updated_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | False |
|
last_updated_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
created_by_email_id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
created_by_is_technician |
DT_BOOL
|
bit
|
False |
||
created_by_sms_mail |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
|
created_by_mobile |
DT_WSTR
|
nvarchar(200)
|
200 | False |
|
created_by_last_name |
DT_WSTR
|
nvarchar(40)
|
40 | False |
|
created_by_user_scope |
DT_WSTR
|
nvarchar(200)
|
200 | False |
|
created_by_phone |
DT_WSTR
|
nvarchar(120)
|
120 | False |
|
created_by_name |
DT_WSTR
|
nvarchar(130)
|
130 | False |
|
created_by_id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
created_by_photo_url |
DT_WSTR
|
nvarchar(750)
|
750 | False |
|
created_by_is_vip_user |
DT_BOOL
|
bit
|
False |
||
created_by_department |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
|
created_by_first_name |
DT_WSTR
|
nvarchar(80)
|
80 | False |
|
created_by_job_title |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
|
owner_email_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_is_technician |
DT_BOOL
|
bit
|
False |
||
owner_sms_mail |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_phone |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_name |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_mobile |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_id |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_photo_url |
DT_WSTR
|
nvarchar(255)
|
255 | False |
|
owner_is_vip_user |
DT_BOOL
|
bit
|
False |
||
owner_department |
DT_WSTR
|
nvarchar(255)
|
255 | False |
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.
Input Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
Examples
SSIS
Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source component to read data or in API Destination component to read/write data:
Get Problem Tasks using API Source
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Tasks

Get Problem Tasks using API Destination
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Tasks

ODBC application
Use these SQL queries in your ODBC application data source:
Get problem tasks
SELECT * FROM get_problem_tasks
WITH
(
"ProblemId" = 'abcd-1234-problemid'
)
SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get problem tasks
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_problem_tasks
WITH
(
"ProblemId" = ''abcd-1234-problemid''
)';
EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];