Endpoint

Get Problem Notes

Name

get_problem_notes

Description

No description available

Parameters

Parameter	Label	Required	Options	Description
ProblemId	ProblemId	YES

Output Columns

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw
id	`DT_WSTR`	`nvarchar(180)`	180	`False`
description	`DT_WSTR`	`nvarchar(4000)`	4000	`False`
mark_first_response	`DT_BOOL`	`bit`		`False`
request_id	`DT_WSTR`	`nvarchar(64)`	64	`False`
add_to_linked_requests	`DT_BOOL`	`bit`		`False`
request_display_id	`DT_WSTR`	`nvarchar(20)`	20	`False`
request_subject	`DT_WSTR`	`nvarchar(255)`	255	`False`
notify_technician	`DT_BOOL`	`bit`		`False`
show_to_requester	`DT_BOOL`	`bit`		`False`
created_time_display_value	`DT_WSTR`	`nvarchar(210)`	210	`False`
created_time	`DT_DBTIMESTAMP`	`datetime`		`False`
last_updated_time_display_value	`DT_WSTR`	`nvarchar(210)`	210	`False`
last_updated_time	`DT_DBTIMESTAMP`	`datetime`		`False`
created_by_email_id	`DT_WSTR`	`nvarchar(180)`	180	`False`
created_by_is_technician	`DT_BOOL`	`bit`		`False`
created_by_sms_mail	`DT_WSTR`	`nvarchar(2550)`	2550	`False`
created_by_mobile	`DT_WSTR`	`nvarchar(200)`	200	`False`
created_by_last_name	`DT_WSTR`	`nvarchar(40)`	40	`False`
created_by_user_scope	`DT_WSTR`	`nvarchar(200)`	200	`False`
created_by_phone	`DT_WSTR`	`nvarchar(120)`	120	`False`
created_by_name	`DT_WSTR`	`nvarchar(130)`	130	`False`
created_by_id	`DT_WSTR`	`nvarchar(180)`	180	`False`
created_by_photo_url	`DT_WSTR`	`nvarchar(750)`	750	`False`
created_by_is_vip_user	`DT_BOOL`	`bit`		`False`
created_by_department	`DT_WSTR`	`nvarchar(2550)`	2550	`False`
created_by_first_name	`DT_WSTR`	`nvarchar(80)`	80	`False`
created_by_job_title	`DT_WSTR`	`nvarchar(2550)`	2550	`False`

If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.

Input Columns

Label	Data Type (SSIS)	Data Type (SQL)	Length	Raw	Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Examples

SSIS

Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source component to read data or in API Destination component to read/write data:

Get Problem Notes using API Source

ManagedEngine ServiceDesk Plus (Zoho)

Get Problem Notes

SSIS API Source - Read from table or endpoint

Get Problem Notes using API Destination

ManagedEngine ServiceDesk Plus (Zoho)

Get Problem Notes

SSIS API Destination - Access table or endpoint

ODBC application

Use these SQL queries in your ODBC application data source:

Get problem notes

SELECT * FROM get_problem_notes
WHERE problem_id = 'abcd-1234-problemid'

SQL Server

Use these SQL queries in SQL Server after you create a data source in Data Gateway:

Get problem notes

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_problem_notes
WHERE problem_id = ''abcd-1234-problemid''';

EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];