Endpoint Get Problem Note Details
Name
get_problem_note_details
Description
Parameters
| Parameter | Required | Options |
|---|---|---|
|
Name:
Label: ProblemId |
YES | |
|
Name:
Label: NoteId |
YES |
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description |
|---|---|---|---|---|
| id |
DT_WSTR
|
nvarchar(180)
|
180 | |
| description |
DT_WSTR
|
nvarchar(4000)
|
4000 | |
| mark_first_response |
DT_BOOL
|
bit
|
||
| request_id |
DT_WSTR
|
nvarchar(64)
|
64 | |
| add_to_linked_requests |
DT_BOOL
|
bit
|
||
| request_display_id |
DT_WSTR
|
nvarchar(20)
|
20 | |
| request_subject |
DT_WSTR
|
nvarchar(255)
|
255 | |
| notify_technician |
DT_BOOL
|
bit
|
||
| show_to_requester |
DT_BOOL
|
bit
|
||
| created_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | |
| created_time |
DT_DBTIMESTAMP
|
datetime
|
||
| last_updated_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | |
| last_updated_time |
DT_DBTIMESTAMP
|
datetime
|
||
| created_by_email_id |
DT_WSTR
|
nvarchar(180)
|
180 | |
| created_by_is_technician |
DT_BOOL
|
bit
|
||
| created_by_sms_mail |
DT_WSTR
|
nvarchar(2550)
|
2550 | |
| created_by_mobile |
DT_WSTR
|
nvarchar(200)
|
200 | |
| created_by_last_name |
DT_WSTR
|
nvarchar(40)
|
40 | |
| created_by_user_scope |
DT_WSTR
|
nvarchar(200)
|
200 | |
| created_by_phone |
DT_WSTR
|
nvarchar(120)
|
120 | |
| created_by_name |
DT_WSTR
|
nvarchar(130)
|
130 | |
| created_by_id |
DT_WSTR
|
nvarchar(180)
|
180 | |
| created_by_photo_url |
DT_WSTR
|
nvarchar(750)
|
750 | |
| created_by_is_vip_user |
DT_BOOL
|
bit
|
||
| created_by_department |
DT_WSTR
|
nvarchar(2550)
|
2550 | |
| created_by_first_name |
DT_WSTR
|
nvarchar(80)
|
80 | |
| created_by_job_title |
DT_WSTR
|
nvarchar(2550)
|
2550 |
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source or in API Destination SSIS Data Flow components to read or write data.
API Source
API Source - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Note Details
| Required Parameters | |
|---|---|
| ProblemId | Fill-in the parameter... |
| NoteId | Fill-in the parameter... |
| Optional Parameters | |
| ContineOn404Error | True |
API Destination
API Destination - ManagedEngine ServiceDesk Plus (Zoho)
ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
ManagedEngine ServiceDesk Plus (Zoho)
Get Problem Note Details
| Required Parameters | |
|---|---|
| ProblemId | Fill-in the parameter... |
| NoteId | Fill-in the parameter... |
| Optional Parameters | |
| ContineOn404Error | True |
ODBC application
Use these SQL queries in your ODBC application data source:
Get problem note details
SELECT * FROM get_problem_note_details
WHERE problem_id = 'abcd-1234-problemid'
AND id = 'abcd-1234-noteid'SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get problem note details
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_problem_note_details
WHERE problem_id = ''abcd-1234-problemid''
AND id = ''abcd-1234-noteid''';
EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];