Get Change Worklogs
Parameters
Parameter | Label | Required | Options | Description |
---|---|---|---|---|
ChangeId | ChangeId | YES |
Output Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
---|---|---|---|---|---|
id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
description |
DT_WSTR
|
nvarchar(64)
|
64 | False |
|
other_charge |
DT_R8
|
float
|
False |
||
total_charge |
DT_R8
|
float
|
False |
||
tech_charge |
DT_R8
|
float
|
False |
||
time_spent_hours |
DT_I8
|
bigint
|
False |
||
time_spent_minutes |
DT_I8
|
bigint
|
False |
||
start_time_display_value |
DT_WSTR
|
nvarchar(84)
|
84 | False |
|
start_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
end_time_display_value |
DT_WSTR
|
nvarchar(84)
|
84 | False |
|
end_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
worklog_type_name |
DT_WSTR
|
nvarchar(36)
|
36 | False |
|
worklog_type_id |
DT_WSTR
|
nvarchar(64)
|
64 | False |
|
recorded_time_display_value |
DT_WSTR
|
nvarchar(84)
|
84 | False |
|
recorded_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
include_nonoperational_hours |
DT_BOOL
|
bit
|
False |
||
mark_first_response |
DT_BOOL
|
bit
|
False |
||
created_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | False |
|
created_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
last_updated_time_display_value |
DT_WSTR
|
nvarchar(210)
|
210 | False |
|
last_updated_time |
DT_DBTIMESTAMP
|
datetime
|
False |
||
created_by_email_id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
created_by_is_technician |
DT_BOOL
|
bit
|
False |
||
created_by_sms_mail |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
|
created_by_mobile |
DT_WSTR
|
nvarchar(200)
|
200 | False |
|
created_by_last_name |
DT_WSTR
|
nvarchar(40)
|
40 | False |
|
created_by_user_scope |
DT_WSTR
|
nvarchar(200)
|
200 | False |
|
created_by_phone |
DT_WSTR
|
nvarchar(120)
|
120 | False |
|
created_by_name |
DT_WSTR
|
nvarchar(130)
|
130 | False |
|
created_by_id |
DT_WSTR
|
nvarchar(180)
|
180 | False |
|
created_by_photo_url |
DT_WSTR
|
nvarchar(750)
|
750 | False |
|
created_by_is_vip_user |
DT_BOOL
|
bit
|
False |
||
created_by_department |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
|
created_by_first_name |
DT_WSTR
|
nvarchar(80)
|
80 | False |
|
created_by_job_title |
DT_WSTR
|
nvarchar(2550)
|
2550 | False |
If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.
Input Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
Examples
SSIS
Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source component to read data or in API Destination component to read/write data:
Get Change Worklogs using API Source
ManagedEngine ServiceDesk Plus (Zoho)
Get Change Worklogs

Get Change Worklogs using API Destination
ManagedEngine ServiceDesk Plus (Zoho)
Get Change Worklogs

ODBC application
Use these SQL queries in your ODBC application data source:
Get change worklogs
SELECT * FROM get_change_worklogs
WHERE change_id = 'abcd-1234-changeid'
SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get change worklogs
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_change_worklogs
WHERE change_id = ''abcd-1234-changeid''';
EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];