Endpoint Get Request Notes
Name
get_request_notes
Description
Parameters
| Parameter | Required | Options | 
|---|---|---|
| 
                    Name:
                     Label: RequestId  | 
                YES | 
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | 
|---|---|---|---|---|
| id | 
                    DT_WSTR
                 | 
                
                    nvarchar(180)
                 | 
                180 | |
| description | 
                    DT_WSTR
                 | 
                
                    nvarchar(4000)
                 | 
                4000 | |
| mark_first_response | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| request_id | 
                    DT_WSTR
                 | 
                
                    nvarchar(64)
                 | 
                64 | |
| add_to_linked_requests | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| request_display_id | 
                    DT_WSTR
                 | 
                
                    nvarchar(20)
                 | 
                20 | |
| request_subject | 
                    DT_WSTR
                 | 
                
                    nvarchar(255)
                 | 
                255 | |
| notify_technician | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| show_to_requester | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| created_time_display_value | 
                    DT_WSTR
                 | 
                
                    nvarchar(210)
                 | 
                210 | |
| created_time | 
                    DT_DBTIMESTAMP
                 | 
                
                    datetime
                 | 
                ||
| last_updated_time_display_value | 
                    DT_WSTR
                 | 
                
                    nvarchar(210)
                 | 
                210 | |
| last_updated_time | 
                    DT_DBTIMESTAMP
                 | 
                
                    datetime
                 | 
                ||
| created_by_email_id | 
                    DT_WSTR
                 | 
                
                    nvarchar(180)
                 | 
                180 | |
| created_by_is_technician | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| created_by_sms_mail | 
                    DT_WSTR
                 | 
                
                    nvarchar(2550)
                 | 
                2550 | |
| created_by_mobile | 
                    DT_WSTR
                 | 
                
                    nvarchar(200)
                 | 
                200 | |
| created_by_last_name | 
                    DT_WSTR
                 | 
                
                    nvarchar(40)
                 | 
                40 | |
| created_by_user_scope | 
                    DT_WSTR
                 | 
                
                    nvarchar(200)
                 | 
                200 | |
| created_by_phone | 
                    DT_WSTR
                 | 
                
                    nvarchar(120)
                 | 
                120 | |
| created_by_name | 
                    DT_WSTR
                 | 
                
                    nvarchar(130)
                 | 
                130 | |
| created_by_id | 
                    DT_WSTR
                 | 
                
                    nvarchar(180)
                 | 
                180 | |
| created_by_photo_url | 
                    DT_WSTR
                 | 
                
                    nvarchar(750)
                 | 
                750 | |
| created_by_is_vip_user | 
                    DT_BOOL
                 | 
                
                    bit
                 | 
                ||
| created_by_department | 
                    DT_WSTR
                 | 
                
                    nvarchar(2550)
                 | 
                2550 | |
| created_by_first_name | 
                    DT_WSTR
                 | 
                
                    nvarchar(80)
                 | 
                80 | |
| created_by_job_title | 
                    DT_WSTR
                 | 
                
                    nvarchar(2550)
                 | 
                2550 | 
        If the column you are looking for is missing, consider customizing ManagedEngine ServiceDesk Plus (Zoho) Connector.
    
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use ManagedEngine ServiceDesk Plus (Zoho) Connector in API Source or in API Destination SSIS Data Flow components to read or write data.
API Source
API Source - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    ManagedEngine ServiceDesk Plus (Zoho)
    Get Request Notes
    | Required Parameters | |
|---|---|
| RequestId | Fill-in the parameter... | 
| Optional Parameters | |
| ContineOn404Error | True | 
API Destination
API Destination - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    ManagedEngine ServiceDesk Plus (Zoho)
    Get Request Notes
    | Required Parameters | |
|---|---|
| RequestId | Fill-in the parameter... | 
| Optional Parameters | |
| ContineOn404Error | True | 
ODBC application
Use these SQL queries in your ODBC application data source:
Get request notes
SELECT * FROM get_request_notes
WHERE request_id = 'abcd-1234-requestid'
SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get request notes
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_request_notes
WHERE request_id = ''abcd-1234-requestid''';
EXEC (@MyQuery) AT [LS_TO_MANAGEDENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY];