ManagedEngine ServiceDesk Plus (Zoho) Connector
Documentation
Version: 2
Documentation

EndPoint Get Request Details


Name

get_request_details

Description

No description available

Parameters

Parameter Label Required Options Description
RequestId RequestId YES

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
id DT_WSTR nvarchar(180) 180 False
subject DT_WSTR nvarchar(1000) 1000 False
description DT_NTEXT nvarchar(MAX) False
email_to DT_WSTR nvarchar(255) 255 False
status_color DT_WSTR nvarchar(70) 70 False
status_name DT_WSTR nvarchar(40) 40 False
status_id DT_WSTR nvarchar(180) 180 False
status_in_progress DT_BOOL bit False
status_internal_name DT_WSTR nvarchar(40) 40 False
status_stop_timer DT_BOOL bit False
resolution_content DT_NTEXT nvarchar(MAX) False
resolution_submitted_by DT_WSTR nvarchar(255) 255 False
update_reason DT_WSTR nvarchar(4000) 4000 False
requester_email_id DT_WSTR nvarchar(255) 255 False
requester_is_technician DT_BOOL bit False
requester_sms_mail DT_WSTR nvarchar(255) 255 False
requester_mobile DT_WSTR nvarchar(255) 255 False
requester_last_name DT_WSTR nvarchar(255) 255 False
requester_user_scope DT_WSTR nvarchar(255) 255 False
requester_phone DT_WSTR nvarchar(255) 255 False
requester_name DT_WSTR nvarchar(255) 255 False
requester_id DT_WSTR nvarchar(180) 180 False
requester_photo_url DT_WSTR nvarchar(750) 750 False
requester_is_vip_user DT_BOOL bit False
requester_department DT_WSTR nvarchar(2550) 2550 False
requester_first_name DT_WSTR nvarchar(255) 255 False
requester_job_title DT_WSTR nvarchar(2550) 2550 False
project DT_WSTR nvarchar(1000) 1000 False
resolution DT_WSTR nvarchar(4000) 4000 False
linked_to_request DT_WSTR nvarchar(2550) 2550 False
mode_name DT_WSTR nvarchar(255) 255 False
mode_id DT_WSTR nvarchar(180) 180 False
lifecycle DT_WSTR nvarchar(2550) 2550 False
assets DT_WSTR nvarchar(400) 400 False
cancellation_requested DT_BOOL bit False
is_trashed DT_BOOL bit False
has_change_initiated_request DT_BOOL bit False
group_name DT_WSTR nvarchar(255) 255 False
group_id DT_WSTR nvarchar(255) 255 False
on_behalf_of_email_id DT_WSTR nvarchar(180) 180 False
on_behalf_of_is_technician DT_BOOL bit False
on_behalf_of_sms_mail DT_WSTR nvarchar(2550) 2550 False
on_behalf_of_mobile DT_WSTR nvarchar(200) 200 False
on_behalf_of_last_name DT_WSTR nvarchar(40) 40 False
on_behalf_of_user_scope DT_WSTR nvarchar(200) 200 False
on_behalf_of_phone DT_WSTR nvarchar(120) 120 False
on_behalf_of_name DT_WSTR nvarchar(130) 130 False
on_behalf_of_id DT_WSTR nvarchar(180) 180 False
responded_time_display_value DT_WSTR nvarchar(210) 210 False
responded_time DT_DBTIMESTAMP datetime False
completed_time_display_value DT_WSTR nvarchar(210) 210 False
completed_time DT_DBTIMESTAMP datetime False
assigned_time_display_value DT_WSTR nvarchar(210) 210 False
assigned_time DT_DBTIMESTAMP datetime False
resolved_time_display_value DT_WSTR nvarchar(210) 210 False
resolved_time DT_DBTIMESTAMP datetime False
scheduled_start_time_display_value DT_WSTR nvarchar(210) 210 False
scheduled_start_time DT_DBTIMESTAMP datetime False
scheduled_end_time_display_value DT_WSTR nvarchar(210) 210 False
scheduled_end_time DT_DBTIMESTAMP datetime False
first_response_due_by_time_display_value DT_WSTR nvarchar(210) 210 False
first_response_due_by_time DT_DBTIMESTAMP datetime False
deleted_time_display_value DT_WSTR nvarchar(210) 210 False
deleted_time DT_DBTIMESTAMP datetime False
due_by_time_display_value DT_WSTR nvarchar(210) 210 False
due_by_time DT_DBTIMESTAMP datetime False
item_name DT_WSTR nvarchar(4000) 4000 False
item_id DT_WSTR nvarchar(255) 255 False
cancel_flag_comments_name DT_WSTR nvarchar(400) 400 False
cancel_flag_comment DT_NTEXT nvarchar(MAX) False
cancel_flag_comments_id DT_WSTR nvarchar(400) 400 False
level_name DT_WSTR nvarchar(400) 400 False
level_id DT_WSTR nvarchar(255) 255 False
impact_name DT_WSTR nvarchar(400) 400 False
impact_id DT_WSTR nvarchar(255) 255 False
sla_name DT_WSTR nvarchar(400) 400 False
sla_id DT_WSTR nvarchar(255) 255 False
approval_status_name DT_WSTR nvarchar(400) 400 False
approval_status_id DT_WSTR nvarchar(255) 255 False
priority_name DT_WSTR nvarchar(400) 400 False
priority_id DT_WSTR nvarchar(255) 255 False
has_notes DT_BOOL bit False
impact_details DT_WSTR nvarchar(400) 400 False
email_cc DT_WSTR nvarchar(4000) 4000 False
email_bcc DT_WSTR nvarchar(4000) 4000 False
subcategory_name DT_WSTR nvarchar(150) 150 False
subcategory_id DT_WSTR nvarchar(180) 180 False
template_name DT_WSTR nvarchar(150) 150 False
template_id DT_WSTR nvarchar(180) 180 False
email_ids_to_notify DT_WSTR nvarchar(4000) 4000 False
attachments DT_WSTR nvarchar(4000) 4000 False
completed_by_denial DT_BOOL bit False
display_id DT_WSTR nvarchar(100) 100 False
time_elapsed DT_WSTR nvarchar(100) 100 False
notification_status DT_WSTR nvarchar(2550) 2550 False
service_cost DT_R4 real False
total_cost DT_R4 real False
urgency_name DT_WSTR nvarchar(400) 400 False
urgency_id DT_WSTR nvarchar(255) 255 False
has_request_initiated_change DT_BOOL bit False
request_template_task_ids DT_WSTR nvarchar(1000) 1000 False
department_name DT_WSTR nvarchar(400) 400 False
department_id DT_WSTR nvarchar(255) 255 False
is_service_request DT_BOOL bit False
is_reopened DT_BOOL bit False
is_overdue DT_BOOL bit False
is_escalated DT_BOOL bit False
is_read DT_BOOL bit False
is_fcr DT_BOOL bit False
has_problem DT_BOOL bit False
has_project DT_BOOL bit False
has_draft DT_BOOL bit False
has_attachments DT_BOOL bit False
has_linked_requests DT_BOOL bit False
site_name DT_WSTR nvarchar(400) 400 False
site_id DT_WSTR nvarchar(255) 255 False
is_first_response_overdue DT_BOOL bit False
technician_email_id DT_WSTR nvarchar(180) 180 False
technician_is_technician DT_BOOL bit False
technician_sms_mail DT_WSTR nvarchar(2550) 2550 False
technician_mobile DT_WSTR nvarchar(200) 200 False
technician_last_name DT_WSTR nvarchar(40) 40 False
technician_user_scope DT_WSTR nvarchar(200) 200 False
technician_phone DT_WSTR nvarchar(120) 120 False
technician_name DT_WSTR nvarchar(130) 130 False
technician_id DT_WSTR nvarchar(180) 180 False
technician_photo_url DT_WSTR nvarchar(750) 750 False
technician_is_vip_user DT_BOOL bit False
technician_department DT_WSTR nvarchar(2550) 2550 False
technician_first_name DT_WSTR nvarchar(80) 80 False
technician_job_title DT_WSTR nvarchar(2550) 2550 False
unreplied_count DT_I4 int False
status_code DT_I8 bigint False
status DT_WSTR nvarchar(70) 70 False
category_name DT_WSTR nvarchar(400) 400 False
category_id DT_WSTR nvarchar(255) 255 False
maintenance_name DT_WSTR nvarchar(400) 400 False
maintenance_id DT_WSTR nvarchar(255) 255 False
request_type_name DT_WSTR nvarchar(80) 80 False
request_type_id DT_WSTR nvarchar(180) 180 False
created_time_display_value DT_WSTR nvarchar(210) 210 False
created_time DT_DBTIMESTAMP datetime False
last_updated_time_display_value DT_WSTR nvarchar(210) 210 False
last_updated_time DT_DBTIMESTAMP datetime False
created_by_email_id DT_WSTR nvarchar(180) 180 False
created_by_is_technician DT_BOOL bit False
created_by_sms_mail DT_WSTR nvarchar(2550) 2550 False
created_by_mobile DT_WSTR nvarchar(200) 200 False
created_by_last_name DT_WSTR nvarchar(40) 40 False
created_by_user_scope DT_WSTR nvarchar(200) 200 False
created_by_phone DT_WSTR nvarchar(120) 120 False
created_by_name DT_WSTR nvarchar(130) 130 False
created_by_id DT_WSTR nvarchar(180) 180 False
created_by_photo_url DT_WSTR nvarchar(750) 750 False
created_by_is_vip_user DT_BOOL bit False
created_by_department DT_WSTR nvarchar(2550) 2550 False
created_by_first_name DT_WSTR nvarchar(80) 80 False
created_by_job_title DT_WSTR nvarchar(2550) 2550 False

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.