Read change by ID

Reads detailed information about a specific change request identified by its ID. This retrieves the full plan, approval history, and implementation details.

Use the WHERE id=... clause to select a single change record. Replace 111112345 with the change ID.

Standard SQL query example

This is the base query accepted by the connector. To execute it in SQL Server, you have to pass it to the Data Gateway via a Linked Server. See how to accomplish this using the examples below.

SELECT * FROM Changes WHERE id=111112345

Using OPENQUERY in SQL Server

SELECT * FROM OPENQUERY([LS_TO_MANAGEENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY], 'SELECT * FROM Changes WHERE id=111112345')

Using EXEC in SQL Server (handling larger SQL text)

The major drawback of OPENQUERY is its inability to incorporate variables within SQL statements. This often leads to the use of cumbersome dynamic SQL (with numerous ticks and escape characters).

Fortunately, starting with SQL 2005 and onwards, you can utilize the EXEC (your_sql) AT [LS_TO_MANAGEENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY] syntax.

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM Changes WHERE id=111112345'
EXEC (@MyQuery) AT [LS_TO_MANAGEENGINE_SERVICEDESK_PLUS_ZOHO_IN_GATEWAY]