Endpoint Read Tickets Count (All)
Name
get_tickets_count
Description
Returns an approximate count of tickets in the account. If the count exceeds 100,000, it is updated every 24 hours. The count[refreshed_at] property is a timestamp that indicates when the count was last updated. Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null. This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete. [API reference]
Parameters
| Parameter | Required | Options | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no parameters | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description |
|---|---|---|---|---|
| value |
DT_I8
|
bigint
|
||
| refreshed_at |
DT_DBTIMESTAMP
|
datetime
|
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use Zendesk Connector in API Source or in API Destination SSIS Data Flow components to read or write data.
API Source
| There are no parameters to configure. |
API Destination
| There are no parameters to configure. |
ODBC application
Use these SQL queries in your ODBC application data source:
Get total tickets count
SELECT * FROM get_tickets_countSQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get total tickets count
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_tickets_count';
EXEC (@MyQuery) AT [LS_TO_ZENDESK_IN_GATEWAY];