Endpoint Read Tickets Count (for Organization)
Name
get_tickets_count_org
Description
Returns an approximate count of tickets for specified organization_id. If the count exceeds 100,000, it is updated every 24 hours. The count[refreshed_at] property is a timestamp that indicates when the count was last updated. Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null. This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete. [API reference]
Parameters
| Parameter | Required | Options |
|---|---|---|
|
Name:
Label: Organization ID |
YES |
Output Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description |
|---|---|---|---|---|
| value |
DT_I8
|
bigint
|
||
| refreshed_at |
DT_DBTIMESTAMP
|
datetime
|
Input Columns
| Label | Data Type (SSIS) | Data Type (SQL) | Length | Description | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Examples
SSIS
Use Zendesk Connector in API Source or in API Destination SSIS Data Flow components to read or write data.
API Source
| Required Parameters | |
|---|---|
| Organization ID | Fill-in the parameter... |
API Destination
| Required Parameters | |
|---|---|
| Organization ID | Fill-in the parameter... |
ODBC application
Use these SQL queries in your ODBC application data source:
Get total tickets count for a specific organization
SELECT * FROM get_tickets_count_org
WITH(
organization_id='123'
)SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get total tickets count for a specific organization
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_tickets_count_org
WITH(
organization_id=''123''
)';
EXEC (@MyQuery) AT [LS_TO_ZENDESK_IN_GATEWAY];