Update an organization

Updates an existing organization by its ID. This example demonstrates modifying organization properties using the UPDATE statement.

Standard SQL query example

This is the base query accepted by the connector. To execute it in SQL Server, you have to pass it to the Data Gateway via a Linked Server. See how to accomplish this using the examples below.

UPDATE Organizations
SET  name='Abc Inc'
	,external_id='zcrm_1558554000052161270'
	,group_id=114094762733 
	,tags='["paid","trial","solved"]'
	,details='some details'
	,notes='some notes'
	,organization_fields='{"startdate": "1981-01-23", "revenue": 12000000.50, "somenumber": 1235678}'
	,domain_names='["aaa.com", "bbb.com"]'
	,shared_tickets='false'
	,shared_comments='false'
Where id=21863188631451

Using OPENQUERY in SQL Server

SELECT * FROM OPENQUERY([LS_TO_ZENDESK_IN_GATEWAY], 'UPDATE Organizations
SET  name=''Abc Inc''
	,external_id=''zcrm_1558554000052161270''
	,group_id=114094762733 
	,tags=''["paid","trial","solved"]''
	,details=''some details''
	,notes=''some notes''
	,organization_fields=''{"startdate": "1981-01-23", "revenue": 12000000.50, "somenumber": 1235678}''
	,domain_names=''["aaa.com", "bbb.com"]''
	,shared_tickets=''false''
	,shared_comments=''false''
Where id=21863188631451')

Using EXEC in SQL Server (handling larger SQL text)

The major drawback of OPENQUERY is its inability to incorporate variables within SQL statements. This often leads to the use of cumbersome dynamic SQL (with numerous ticks and escape characters).

Fortunately, starting with SQL 2005 and onwards, you can utilize the EXEC (your_sql) AT [LS_TO_ZENDESK_IN_GATEWAY] syntax.

DECLARE @MyQuery NVARCHAR(MAX) = 'UPDATE Organizations
SET  name=''Abc Inc''
	,external_id=''zcrm_1558554000052161270''
	,group_id=114094762733 
	,tags=''["paid","trial","solved"]''
	,details=''some details''
	,notes=''some notes''
	,organization_fields=''{"startdate": "1981-01-23", "revenue": 12000000.50, "somenumber": 1235678}''
	,domain_names=''["aaa.com", "bbb.com"]''
	,shared_tickets=''false''
	,shared_comments=''false''
Where id=21863188631451'
EXEC (@MyQuery) AT [LS_TO_ZENDESK_IN_GATEWAY]