Search for user by email

Searches for a user by their email address. This example demonstrates using the get_search endpoint with a query string to find a specific user.

Standard SQL query example

This is the base query accepted by the connector. To execute it in SQL Server, you have to pass it to the Data Gateway via a Linked Server. See how to accomplish this using the examples below.

SELECT *
FROM get_search
WITH(
	  query='type:user email:bob@abc.com'
)

Using OPENQUERY in SQL Server

SELECT * FROM OPENQUERY([LS_TO_ZENDESK_IN_GATEWAY], 'SELECT *
FROM get_search
WITH(
	  query=''type:user email:bob@abc.com''
)')

Using EXEC in SQL Server (handling larger SQL text)

The major drawback of OPENQUERY is its inability to incorporate variables within SQL statements. This often leads to the use of cumbersome dynamic SQL (with numerous ticks and escape characters).

Fortunately, starting with SQL 2005 and onwards, you can utilize the EXEC (your_sql) AT [LS_TO_ZENDESK_IN_GATEWAY] syntax.

DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT *
FROM get_search
WITH(
	  query=''type:user email:bob@abc.com''
)'
EXEC (@MyQuery) AT [LS_TO_ZENDESK_IN_GATEWAY]