How to Get Project Task Worklog Details — ManagedEngine ServiceDesk Plus (Zoho) Connector for SSIS

Prerequisites

Before we begin, make sure the following prerequisites are met:

  1. SSIS designer installed. Sometimes it is referred as BIDS or SSDT (download it from Microsoft).
  2. Basic knowledge of SSIS package development using Microsoft SQL Server Integration Services.
  3. SSIS PowerPack is installed (if you are new to SSIS PowerPack, then get started!).

Get Project Task Worklog Details in SSIS

  1. Begin with opening Visual Studio and Create a New Project.

  2. Select Integration Service Project and in new project window set the appropriate name and location for project. And click OK.

    In the new SSIS project screen you will find the following:

    • SSIS ToolBox on left side bar
    • Solution Explorer and Property Window on right bar
    • Control flow, data flow, event Handlers, Package Explorer in tab windows
    • Connection Manager Window in the bottom
    SSIS Project Screen
    Note: If you don't see ZappySys SSIS PowerPack Task or Components in SSIS Toolbox, please refer to this help link.
  3. Now, Drag and Drop SSIS Data Flow Task from SSIS Toolbox. Double click on the Data Flow Task to see Data Flow designer.

    SSIS Data Flow Task - Drag and Drop
  4. From the SSIS toolbox drag and API Source (Predefined Templates) on the data flow designer surface, and double click on it to edit it:

    SSIS API Source (Predefined Templates) - Drag and Drop
  5. Select New Connection to create a new connection:

    API Source - New Connection
  6. Use a preinstalled ManagedEngine ServiceDesk Plus (Zoho) Connector from Popular Connector List or press Search Online radio button to download ManagedEngine ServiceDesk Plus (Zoho) Connector. Once downloaded simply use it in the configuration:

    ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine ServiceDesk Plus (Zoho) Connector Selection
  7. Now it's time to configure authentication. Firstly, configure authentication settings in ManagedEngine ServiceDesk Plus (Zoho) service and then proceed by configuring API Connection Manager. Start by expanding an authentication type:

    ManagedEngine ServiceDesk Plus (Zoho) authentication

    OAuth Connection for ManageEngine ServiceDesk Plus API [API reference]

    To register custom App, perform the following steps (Detailed steps found in the help link at the end)
    1. Go to Zoho API Console
    2. Click Add Client link
    3. Select Server-based Applications option
    4. Enter desired client name (Display purpose only)
    5. Enter some URL for Company homepage
    6. For Authorized Redirect URI enter https://zappysys.com/oauth (Or enter your own but we recommend using ZappySys one if possible). This URL must match on Zoho Connector UI.
    7. Click CREATE.
    8. Copy Client ID and Secret and paste on Zoho Connector UI.
    API Connection Manager configuration

    Just perform these simple steps to finish authentication configuration:

    1. Set Authentication Type to OAuth [OAuth]
    2. Optional step. Modify API Base URL if needed (in most cases default will work).
    3. Fill in all the required parameters and set optional parameters if needed.
    4. Press Generate Token button to generate the tokens.
    5. Finally, hit OK button:
    ManagedEngine ServiceDesk Plus (Zoho)
    OAuth [OAuth]
    https://sdpondemand.manageengine.com/api/v3
    Optional Parameters
    ClientId
    ClientSecret
    Permissions SDPOnDemand.requests.ALL
    AccountUrl https://accounts.zoho.com
    RedirectUrl https://zappysys.com/oauth
    RetryMode RetryWhenStatusCodeMatch
    RetryStatusCodeList 429
    RetryCountMax 5
    RetryMultiplyWaitTime True
    ZappySys OAuth Connection
  8. Select Get Project Task Worklog Details endpoint from the dropdown and hit Preview Data:

    API Source - ManagedEngine ServiceDesk Plus (Zoho)
    ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
    ManagedEngine ServiceDesk Plus (Zoho)
    Get Project Task Worklog Details
    Required Parameters
    ProjectId Fill-in the parameter...
    TaskId Fill-in the parameter...
    WorklogId Fill-in the parameter...
    Optional Parameters
    ContineOn404Error True
    SSIS API Source - Read from table or endpoint
  9. That's it! We are done! Just in a few clicks we configured the call to ManagedEngine ServiceDesk Plus (Zoho) using ManagedEngine ServiceDesk Plus (Zoho) Connector.

    You can load the source data into your desired destination using the Upsert Destination , which supports SQL Server, PostgreSQL, and Amazon Redshift. We also offer other destinations such as CSV , Excel , Azure Table , Salesforce , and more . You can check out our SSIS PowerPack Tasks and components for more options. (*loaded in Trash Destination)

    Execute Package - Reading data from ManagedEngine ServiceDesk Plus (Zoho) and load into target

More actions supported by ManagedEngine ServiceDesk Plus (Zoho) Connector

Learn how to perform other actions directly in SSIS with these how-to guides:

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