How to Make Generic API Request (Bulk Write) — ManagedEngine ServiceDesk Plus (Zoho) Connector for SSIS

Prerequisites

Before we begin, make sure the following prerequisites are met:

SSIS designer installed. Sometimes it is referred as BIDS or SSDT (download it from Microsoft).
Basic knowledge of SSIS package development using Microsoft SQL Server Integration Services.
SSIS PowerPack is installed (if you are new to SSIS PowerPack, then get started!).

Make Generic API Request (Bulk Write) in SSIS

Begin with opening Visual Studio and Create a New Project.
Select Integration Service Project and in new project window set the appropriate name and location for project. And click OK.

In the new SSIS project screen you will find the following:
- SSIS ToolBox on left side bar
- Solution Explorer and Property Window on right bar
- Control flow, data flow, event Handlers, Package Explorer in tab windows
- Connection Manager Window in the bottom
Note: If you don't see ZappySys SSIS PowerPack Task or Components in SSIS Toolbox, please refer to this help link.
Now, Drag and Drop SSIS Data Flow Task from SSIS Toolbox. Double click on the Data Flow Task to see Data Flow designer.
Read the data from the source, being any desired source component. In example we will use ZappySys Dummy Data Source component.
From the SSIS Toolbox drag and drop API Destination (Predefined Templates) on the Data Flow Designer surface and connect source component with it, and double click to edit it.
Select New Connection to create a new connection:

API Destination - ManagedEngine ServiceDesk Plus (Zoho)

ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
Use a preinstalled ManagedEngine ServiceDesk Plus (Zoho) Connector from Popular Connector List or press Search Online radio button to download ManagedEngine ServiceDesk Plus (Zoho) Connector. Once downloaded simply use it in the configuration:

ManagedEngine ServiceDesk Plus (Zoho)

Now it's time to configure authentication. Firstly, configure authentication settings in ManagedEngine ServiceDesk Plus (Zoho) service and then proceed by configuring API Connection Manager. Start by expanding an authentication type:

OAuth

ManagedEngine ServiceDesk Plus (Zoho) authentication

OAuth Connection for ManageEngine ServiceDesk Plus API [API reference]

To register custom App, perform the following steps (Detailed steps found in the help link at the end)

Go to Zoho API Console
Click Add Client link
Select Server-based Applications option
Enter desired client name (Display purpose only)
Enter some URL for Company homepage
For Authorized Redirect URI enter https://zappysys.com/oauth (Or enter your own but we recommend using ZappySys one if possible). This URL must match on Zoho Connector UI.
Click CREATE.
Copy Client ID and Secret and paste on Zoho Connector UI.

API Connection Manager configuration

Just perform these simple steps to finish authentication configuration:

Set Authentication Type to OAuth [OAuth]
Optional step. Modify API Base URL if needed (in most cases default will work).
Fill in all the required parameters and set optional parameters if needed.
Press Generate Token button to generate the tokens.
Finally, hit OK button:

ManagedEngine ServiceDesk Plus (Zoho)

OAuth [OAuth]

https://sdpondemand.manageengine.com/api/v3

Optional Parameters
ClientId
ClientSecret
Permissions	SDPOnDemand.requests.ALL
AccountUrl	https://accounts.zoho.com
RedirectUrl	https://zappysys.com/oauth
RetryMode	RetryWhenStatusCodeMatch
RetryStatusCodeList	429
RetryCountMax	5
RetryMultiplyWaitTime	True

Select Generic Table (Bulk Read / Write) table from the dropdown, then select Insert, Update as operation, and hit Preview Data:

API Destination - ManagedEngine ServiceDesk Plus (Zoho)

ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.

ManagedEngine ServiceDesk Plus (Zoho)

Generic Table (Bulk Read / Write)

Insert, Update

Required Parameters
Url	Fill-in the parameter...
Request Method	Fill-in the parameter...
Optional Parameters
IsMultiPart
Filter
Request Format (Content-Type)	Default
Body	{$rows$}
JsonOutputFormat	Multicontent
DoNotOutputNullProperty
Batch Size (Default=1)	1
Meta Detection Order	StaticDynamicVirtual
Input Columns - For Mapping (e.g. MyCol1:string(10); MyCol2:int32 ...) - Use bool, int32, int64, datetime, decimal, double
Output Columns (e.g. MyCol1:string(10); MyCol2:int32 ...) - Use bool, int32, int64, datetime, decimal, double
Request Format
Response Format	Default
Headers	Accept: / \|\| Cache-Control: no-cache
Csv - Column Delimiter	,
Csv - Row Delimiter	{NEWLINE}
Csv - Quote Around Value	True
Csv - Always Quote regardless type
Encoding
CharacterSet
Writer DateTime Format
Csv - Has Header Row	True
Xml - ElementsToTreatAsArray
Layout Map	<?xml version="1.0" encoding="utf-8"?> <!-- Example#1: Output all columns --> <settings> <dataset id="root" main="True" readfrominput="True" /> <map src="*" /> </settings> <!-- Example#2: Records under array <?xml version="1.0" encoding="utf-8"?> <settings singledataset="True"> <dataset id="root" main="True" readfrominput="True" /> <map name="MyArray" dataset="root" maptype="DocArray"> <map src="OrderID" name="OrderID" /> <map src="OrderDate" name="OrderDate" /> </map> </settings> --> <!-- Example#3: Records under nested section <?xml version="1.0" encoding="utf-8"?> <settings> <dataset id="dsRoot" main="True" readfrominput="True" /> <map name="NestedSection"> <map src="OrderID" name="OrderID_MyLabel" /> <map src="OrderDate" name="OrderDate_MyLabel" /> </map> </settings> -->

SSIS API Destination - Access table operation

Finally, map the desired columns:

API Destination - ManagedEngine ServiceDesk Plus (Zoho)

ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.
That's it; we successfully configured the POST API Call. In a few clicks we configured the ManagedEngine ServiceDesk Plus (Zoho) API call using ZappySys ManagedEngine ServiceDesk Plus (Zoho) Connector