Zendesk Connector
Documentation
Version: 9
Documentation

EndPoint Search Records - NO Sorting (Allows more than 1000 rows)


Name

get_search_export

Description

Search for ticket, user, organization, or group for specified search criteria. Sorting not allowed but you can get more than 1000 records unlike other endpoint for search which supports max 1000 rows but allows sorting if needed. [API reference]

Parameters

Parameter Label Required Options Description
query Search Criteria YES
Option Value
Example: Search by Ticket ID 112233
Example: Search by Ticket Status status
Example: Search by Some Text SomeText
Example: Search By Status SomeText
Example: Search by Type and Status type:ticket status:open
Example: Search by Type and Name type:user "Jane Doe"
Example: Search by Type and CreationDate type:organization created< 2015-05-01
Example: Search organizations updated after some date type:organization updated > 2015-05-01
Example: Search users updated after some date type:user updated > 2015-05-01
Example: Search By Type and Tag type:ticket tags:red tags:blue
The search query based on this syntax https://support.zendesk.com/hc/en-us/articles/203663226
FilterType FilterType NO
Option Value
ticket ticket
organization organization
user user
group group
PageSize Records Per Page (Max 100) NO

Output Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Input Columns

Label Data Type (SSIS) Data Type (SQL) Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Examples

SSIS

Use Zendesk Connector in API Source component to read data or in API Destination component to read/write data:

Search Records - NO Sorting (Allows more than 1000 rows) using API Source

Zendesk
Search Records - NO Sorting (Allows more than 1000 rows)
SSIS API Source - Read from table or endpoint

Search Records - NO Sorting (Allows more than 1000 rows) using API Destination

Zendesk
Search Records - NO Sorting (Allows more than 1000 rows)
SSIS API Destination - Access table or endpoint