Zendesk Connector
Documentation
Version: 9
Documentation

EndPoint Search Records - NO Sorting (Allows more than 1000 rows)


Name

get_search_export

Description

Search for ticket, user, organization, or group for specified search criteria. Sorting not allowed but you can get more than 1000 records unlike other endpoint for search which supports max 1000 rows but allows sorting if needed. [API Help]

Parameters

Parameter Label Required Options Description
FilterType FilterType NO
Option Value
ticket ticket
organization organization
user user
group group
query Search Criteria YES
Option Value
Example: Search by Ticket ID 112233
Example: Search by Ticket Status status
Example: Search by Some Text SomeText
Example: Search By Status SomeText
Example: Search by Type and Status type:ticket status:open
Example: Search by Type and Name type:user "Jane Doe"
Example: Search by Type and CreationDate type:organization created< 2015-05-01
Example: Search organizations updated after some date type:organization updated > 2015-05-01
Example: Search users updated after some date type:user updated > 2015-05-01
Example: Search By Type and Tag type:ticket tags:red tags:blue
The search query based on this syntax https://support.zendesk.com/hc/en-us/articles/203663226
PageSize Records Per Page (Max 100) NO

Output Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Input Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.