Outlook Mail (Office 365) Connector for SAP Crystal Reports Outlook Mail Connector (Office 365) can be used to integrate Office 365 Outlook Mail API in your App / BI Tools. You can download attachment, read / search Emails, Users, MailFolders, Send email and more. In this article you will learn how to quickly and efficiently integrate Outlook Mail (Office 365) data in SAP Crystal Reports without coding. We will use high-performance Outlook Mail (Office 365) Connector to easily connect to Outlook Mail (Office 365) and then access the data inside SAP Crystal Reports. Let's follow the steps below to see how we can accomplish that! Download Documentation Outlook Mail (Office 365) Connector for SAP Crystal Reports is based on ZappySys API Driver which is part of ODBC PowerPack. It is a collection of high-performance ODBC drivers that enable you to integrate data in SQL Server, SSIS, a programming language, or any other ODBC-compatible application. ODBC PowerPack supports various file formats, sources and destinations, including REST/SOAP API, SFTP/FTP, storage services, and plain files, to mention a few.

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Create ODBC Data Source (DSN) based on ZappySys API Driver

Step-by-step instructions

To get data from Outlook Mail (Office 365) using SAP Crystal Reports we first need to create a DSN (Data Source) which will access data from Outlook Mail (Office 365). We will later be able to read data using SAP Crystal Reports. Perform these steps:

1. Download and install ODBC PowerPack.

2. Open ODBC Data Sources (x64):

   

3. Create a User data source (User DSN) based on ZappySys API Driver

   ZappySys API Driver

   
   • Create and use User DSN if the client application is run under a User Account. This is an ideal option in design-time, when developing a solution, e.g. in Visual Studio 2019. Use it for both type of applications - 64-bit and 32-bit.
   • Create and use System DSN if the client application is launched under a System Account, e.g. as a Windows Service. Usually, this is an ideal option to use in a production environment. Use ODBC Data Source Administrator (32-bit), instead of 64-bit version, if Windows Service is a 32-bit application.

4. When the Configuration window appears give your data source a name if you haven't done that already, then select "Outlook Mail (Office 365)" from the list of Popular Connectors. If "Outlook Mail (Office 365)" is not present in the list, then click "Search Online" and download it. Then set the path to the location where you downloaded it. Finally, click Continue >> to proceed with configuring the DSN:

   OutlookMailOffice365DSN

   Outlook Mail (Office 365)

   

5. Now it's time to configure the Connection Manager. Select Authentication Type, e.g. Token Authentication. Then select API Base URL (in most cases, the default one is the right one). More info is available in the Authentication section.

    User Credentials [OAuth]

   Use delegated access (User Credentials) whenever you want to let a signed-in user work with their own resources or resources they can access. Whether it's an admin setting up policies for their entire organization or a user deleting an email in their inbox, all scenarios involving user actions should use delegated access. [API reference]

   Steps how to get and use Outlook Mail (Office 365) credentials
   

   Follow these simple steps below to create Microsoft Entra ID application with delegated access:

   WARNING: If you are planning to automate processes, we recommend that you use a Application Credentials authentication method. In case, you still need to use User Credentials, then make sure you use a system/generic account (e.g. automation@my-company.com). When you use a personal account which is tied to a specific employee profile and that employee leaves the company, the token may become invalid and any automated processes using that token will start to fail.

   1. Navigate to the Azure Portal and log in using your credentials.
   2. Access Microsoft Entra ID.
   3. Register a new application by going to App registrations and clicking on New registration button:
      INFO: Find more information on how to register an application in Graph API reference.
   4. When configuration window opens, configure these fields:
      • Supported account type
        • Use Accounts in this organizational directory only, if you need access to data in your organization only.
      • Redirect URI:
        • Set the type to Public client/native (mobile & desktop).
        • Use https://zappysys.com/oauth as the URL.
      
   5. After registering the app, copy the Application (client) ID for later:
   6. Then copy OAuth authorization endpoint (v2) & OAuth token endpoint (v2) URLs to use later in the configuration:
   7. Now go to SSIS package or ODBC data source and use the copied values in User Credentials authentication configuration:
      • In the Authorization URL field paste the OAuth authorization endpoint (v2) URL value you copied in the previous step.
      • In the Token URL field paste the OAuth token endpoint (v2) URL value you copied in the previous step.
      • In the Client ID field paste the Application (client) ID value you copied in the previous step.
      • In the Scope field use the default value or select individual scopes, e.g.:
        • email
        • offline_access
        • openid
        • profile
        • Mail.Read
        • Mail.Read.Shared
        • Mail.ReadBasic
        • Mail.ReadBasic.Shared
        • Mail.ReadWrite
        • Mail.ReadWrite.Shared
        • Mail.Send
        • Mail.Send.Shared
        • User.Read
        • User.ReadBasic.All
   8. Press Generate Token button to generate Access and Refresh Tokens.
   9. Optional step. Choose Default User Id from the drop down menu (if someone shared a mailbox with you).
   10. Click Test Connection to confirm the connection is working.
   11. Done! Now you are ready to use the API Connector!

   Fill in all required parameters and set optional parameters if needed:

   OutlookMailOffice365DSN

   Outlook Mail (Office 365)

   User Credentials [OAuth]

   https://graph.microsoft.com/v1.0

   Required Parameters
   Authorization URL	Fill-in the parameter...
   Token URL	Fill-in the parameter...
   Client ID	Fill-in the parameter...
   Scope	Fill-in the parameter...
   Return URL	Fill-in the parameter...
   Optional Parameters
   Client Secret
   Refresh Token File Path
   Login Prompt Option
   Default User Id (Select after clicking **Generate Token**)	me
   RetryMode	RetryWhenStatusCodeMatch
   RetryStatusCodeList	429|503
   RetryCountMax	5
   RetryMultiplyWaitTime	True

   

    Application Credentials [OAuth]

   Application-only access is broader and more powerful than delegated access (User Credentials), so you should only use app-only access where needed. Use it when: 1. The application needs to run in an automated way, without user input (for example, a daily script that checks emails from certain contacts and sends automated responses). 2. The application needs to access resources belonging to multiple different users (for example, a backup or data loss prevention app might need to retrieve messages from many different chat channels, each with different participants). 3. You find yourself tempted to store credentials locally and allow the app to sign in 'as' the user or admin. [API reference]

   Steps how to get and use Outlook Mail (Office 365) credentials
   

   Follow these simple steps below to create Microsoft Entra ID application with application access permissions.

   1. Navigate to the Azure Portal and log in using your credentials.
   2. Access Microsoft Entra ID.
   3. Register a new application by going to App registrations and clicking on New registration button:
      INFO: Find more information on how to register an application in Graph API reference.
   4. When configuration window opens, configure these fields:
      • Supported account type
        • e.g. select Accounts in this organizational directory only if you need access to data in your organization only.
      • Redirect URI:
        • Set the type to Public client/native (mobile & desktop).
        • Leave the URL field empty.
      
   5. After registering the app, copy the Application (client) ID for later:
   6. Then copy OAuth authorization endpoint (v2) & OAuth token endpoint (v2) URLs:
   7. Continue and create Client secret:
   8. Then copy the Client secret for later steps:
   9. Continue by adding permissions for the app by going to the API permissions section, and clicking on Add a permission:
   10. Select Microsoft Graph:
   11. Then choose Application permissions option:
   12. Continue by adding these Mail (Outlook) permissions:
   13. Finish by clicking Add permissions button:
   14. Now it's time to Grant admin consent for your application:
   15. Confirm all the permissions are granted:
   16. Now go to SSIS package or ODBC data source and use the copied values in Application Credentials authentication configuration:
       • In the Token URL field paste the OAuth token endpoint (v2) URL value you copied in the previous step.
       • In the Client ID field paste the Application (client) ID value you copied in the previous step.
       • In the Client Secret field paste the Client secret value you copied in the previous step.
       • Choose Default User Id from the drop down menu.
   17. Click Test Connection to confirm the connection is working.
   18. That's it! Now you can use the API Connector!

   Fill in all required parameters and set optional parameters if needed:

   OutlookMailOffice365DSN

   Outlook Mail (Office 365)

   Application Credentials [OAuth]

   https://graph.microsoft.com/v1.0

   Required Parameters
   Token URL	Fill-in the parameter...
   Client ID	Fill-in the parameter...
   Client Secret	Fill-in the parameter...
   Scope	Fill-in the parameter...
   Default User Id	Fill-in the parameter...
   Optional Parameters
   RetryMode	RetryWhenStatusCodeMatch
   RetryStatusCodeList	429|503
   RetryCountMax	5
   RetryMultiplyWaitTime	True

   

6. Once the data source connection has been configured, it's time to configure the SQL query. Select the Preview tab and then click Query Builder button to configure the SQL query:

   

   ZappySys API Driver - Outlook Mail (Office 365)

   Outlook Mail Connector (Office 365) can be used to integrate Office 365 Outlook Mail API in your App / BI Tools. You can download attachment, read / search Emails, Users, MailFolders, Send email and more.

   OutlookMailOffice365DSN

   

7. Start by selecting the Table or Endpoint you are interested in and then configure the parameters. This will generate a query that we will use in SAP Crystal Reports to retrieve data from Outlook Mail (Office 365). Hit OK button to use this query in the next step.

   SELECT * FROM MyMessages

   
   Some parameters configured in this window will be passed to the Outlook Mail (Office 365) API, e.g. filtering parameters. It means that filtering will be done on the server side (instead of the client side), enabling you to get only the meaningful data much faster.

8. Now hit Preview Data button to preview the data using the generated SQL query. If you are satisfied with the result, use this query in SAP Crystal Reports:

   

   ZappySys API Driver - Outlook Mail (Office 365)

   Outlook Mail Connector (Office 365) can be used to integrate Office 365 Outlook Mail API in your App / BI Tools. You can download attachment, read / search Emails, Users, MailFolders, Send email and more.

   OutlookMailOffice365DSN

   SELECT * FROM MyMessages

   
   You can also access data quickly from the tables dropdown by selecting <Select table>.
   A WHERE clause, LIMIT keyword will be performed on the client side, meaning that the whole result set will be retrieved from the Outlook Mail (Office 365) API first, and only then the filtering will be applied to the data. If possible, it is recommended to use parameters in Query Builder to filter the data on the server side (in Outlook Mail (Office 365) servers).

9. Click OK to finish creating the data source.

Video Tutorial

Read data in SAP Crystal Reports from the ODBC data source

1. First of all, open SAP Crystal Reports and create the new Crystal Report.
   

2. And it will open the new data source selection window. Under ODBC(RDO) double click on the Make New Connection and Select the desired ODBC DSN, in our case we need to select OutlookMailOffice365DSN which we created in upper section. And Click on Next.
   

   OutlookMailOffice365DSN

   

3. Expand the Connection and under the data select the desired table(s) or view(s) and click Add > button and click on Next.
   

   OutlookMailOffice365DSN

   OutlookMailOffice365DSN

   

4. Add the desired Fields to Display in the Reports. Here we are adding all fields and click on Finish.
   

5. That's it and you will be able to load the data in the Report.
   

Using ZappySys Driver Custom Views and Stored Procedure in SAP Crystal Report

Using Custom Views in the SAP Crystal Report

OutlookMailOffice365DSN

OutlookMailOffice365DSN

Using Custom Stored Procedure in the SAP Crystal Report

1. First of all, create the custom stored procedure in the ZappySys Driver. Please refer to this article to create the custom stored procedure.
   
2. After establishing the connection with OutlookMailOffice365DSN Data Source you can use the custom Stored Procedure in SQL Crystal Report. Same way you can write custom queries also in the query box.
   OutlookMailOffice365DSN

   

Actions supported by Outlook Mail (Office 365) Connector

Learn how to perform common Outlook Mail (Office 365) actions directly in SAP Crystal Reports with these how-to guides:

• Download Message Attachment (Single File)
• Download Message Attachments (Multiple Files) - Using Search Condition
• Get Mail Folder by Id [only works with User Credentials]
• Get Mail Folders
• Get Message Attachment
• Get Message Attachments
• Get Messages
• Get My Information
• Get My Mail Folders [only works with User Credentials]
• Get My Message by Id [only works with User Credentials]
• Get My Messages [only works with User Credentials]
• Get Table Columns
• Get Tables
• Get User by Id
• Get Users
• Send Mail
• Generic Request
• Generic Request (Bulk Write)

Conclusion

In this article we showed you how to connect to Outlook Mail (Office 365) in SAP Crystal Reports and integrate data without any coding, saving you time and effort. It's worth noting that ZappySys API Driver allows you to connect not only to Outlook Mail (Office 365), but to any Java application that supports JDBC (just use a different JDBC driver and configure it appropriately).

We encourage you to download Outlook Mail (Office 365) Connector for SAP Crystal Reports and see how easy it is to use it for yourself or your team.

If you have any questions, feel free to contact ZappySys support team. You can also open a live chat immediately by clicking on the chat icon below.

Download Outlook Mail (Office 365) Connector for SAP Crystal Reports Documentation

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