Jira Connector for SAP Crystal Reports

Jira Connector can be used to integrate Jira and your defined data source, e.g. Microsoft SQL, Oracle, Excel, Power BI, etc. Get, write, delete Issues, Users, Worklogs, Comments just in a few clicks!

In this article you will learn how to quickly and efficiently integrate Jira data in SAP Crystal Reports without coding. We will use high-performance Jira Connector to easily connect to Jira and then access the data inside SAP Crystal Reports.

Let's follow the steps below to see how we can accomplish that!

Download Documentation

Create ODBC Data Source (DSN) based on ZappySys API Driver

Step-by-step instructions

To get data from Jira using SAP Crystal Reports we first need to create a DSN (Data Source) which will access data from Jira. We will later be able to read data using SAP Crystal Reports. Perform these steps:

  1. Download and install ODBC PowerPack.

  2. Open ODBC Data Sources (x64):

    Open ODBC Data Source
  3. Create a User data source (User DSN) based on ZappySys API Driver

    ZappySys API Driver
    Create new User DSN for ZappySys API Driver
    • Create and use User DSN if the client application is run under a User Account. This is an ideal option in design-time, when developing a solution, e.g. in Visual Studio 2019. Use it for both type of applications - 64-bit and 32-bit.
    • Create and use System DSN if the client application is launched under a System Account, e.g. as a Windows Service. Usually, this is an ideal option to use in a production environment. Use ODBC Data Source Administrator (32-bit), instead of 64-bit version, if Windows Service is a 32-bit application.
  4. When the Configuration window appears give your data source a name if you haven't done that already, then select "Jira" from the list of Popular Connectors. If "Jira" is not present in the list, then click "Search Online" and download it. Then set the path to the location where you downloaded it. Finally, click Continue >> to proceed with configuring the DSN:

    JiraDSN
    Jira
    ODBC DSN Template Selection
  5. Now it's time to configure the Connection Manager. Select Authentication Type, e.g. Token Authentication. Then select API Base URL (in most cases, the default one is the right one). More info is available in the Authentication section.

    Steps how to get and use Jira credentials
    Firstly, login into your Atlassian account and then go to your Jira profile:

    1. Go to Profile > Security.
    2. Click Create and manage API tokens.
    3. Then click Create API token button and give your token a label.
    4. When window appears with new API token, copy and use it in this connection manager.
    5. That's it!

    Fill in all required parameters and set optional parameters if needed:

    JiraDSN
    Jira
    API Key based Authentication [Http]
    https://[$Subdomain$].atlassian.net/rest/api/3
    Required Parameters
    Subdomain Fill-in the parameter...
    Atlassian User Name (email) Fill-in the parameter...
    API Key Fill-in the parameter...
    Optional Parameters
    CustomColumnsRegex
    ODBC DSN HTTP Connection Configuration
    Steps how to get and use Jira credentials
    Follow official Atlassian instructions on how to create a PAT (Personal Access Token) for JIRA

    Fill in all required parameters and set optional parameters if needed:

    JiraDSN
    Jira
    Personal Access Token (PAT) Authentication [Http]
    https://[$Subdomain$].atlassian.net/rest/api/3
    Required Parameters
    Subdomain Fill-in the parameter...
    Token (PAT Bearer Token) Fill-in the parameter...
    Optional Parameters
    CustomColumnsRegex
    ODBC DSN HTTP Connection Configuration

    OAuth App must be created in Atlassian Developer Console. It is found at https://developer.atlassian.com/console/myapps/ [API reference]

    Steps how to get and use Jira credentials
    Firstly, login into your Atlassian account and then create Jira application:

    1. Go to Atlassian Developer area.
    2. Click Create and select OAuth 2.0 integration item to create an OAuth app:

      Create OAuth integration app in Atlassian
    3. Give your app a name, accept the terms and hit Create:

      Name OAuth app in Atlassian
    4. To enable permissions/scopes for your application, click Permissions tab, then hit Add button, and click Configure button, once it appears:

      Enable scopes in OAuth app in Atlassian
    5. Continue by hitting Edit Scopes button to assign scopes for the application:

      Edit scopes in OAuth app in Atlassian
    6. Select these scopes or all of them:

      Add Jira scopes in OAuth app in Atlassian
    7. Then click Authorization option on the left and click Add button:

      Add authorization in OAuth app in Atlassian
    8. Enter your own Callback URL (Redirect URL) or simply enter https://zappysys.com/oauth, if you don't have one:

      Set callback URL for OAuth app in Atlassian
    9. Then hit Settings option and copy Client ID and Secret into your favorite text editor (we will need them in the next step):

      Get Jira data via REST API and OAuth
    10. Now go to SSIS package or ODBC data source and in OAuth authentication set these parameters:

      • For ClientId parameter use Client ID value from the previous steps.
      • For ClientSecret parameter use Secret value from the previous steps.
      • For Scope parameter use the Scopes you set previously (specify them all here):
        • offline_access (a must)
        • read:jira-user
        • read:jira-work
        • write:jira-work
        • manage:jira-project
        • manage:jira-configuration
        NOTE: A full list of available scopes is available in Atlassian documentation.
      • For Subdomain parameter use your Atlassian subdomain value (e.g. mycompany, if full host name is mycompany.atlassian.net).
    11. Click Generate Token to generate tokens.
    12. Finally, select Organization Id from the drop down.
    13. That's it! You can now use Jira Connector!

    Fill in all required parameters and set optional parameters if needed:

    JiraDSN
    Jira
    OAuth (**Must change API Base URL to V3 OAuth**) [OAuth]
    https://[$Subdomain$].atlassian.net/rest/api/3
    Required Parameters
    ClientId Fill-in the parameter...
    ClientSecret Fill-in the parameter...
    Scope Fill-in the parameter...
    ReturnUrl Fill-in the parameter...
    Organization Id (Select after clicking [Generate Token]) Fill-in the parameter...
    Optional Parameters
    Custom Columns for output (Select after clicking [Generate Token])
    ODBC DSN Oauth Connection Configuration

  6. Once the data source connection has been configured, it's time to configure the SQL query. Select the Preview tab and then click Query Builder button to configure the SQL query:

    ZappySys API Driver - Jira
    Jira Connector can be used to integrate Jira and your defined data source, e.g. Microsoft SQL, Oracle, Excel, Power BI, etc. Get, write, delete Issues, Users, Worklogs, Comments just in a few clicks!
    JiraDSN
    Open Query Builder in API ODBC Driver to read and write data to REST API
  7. Start by selecting the Table or Endpoint you are interested in and then configure the parameters. This will generate a query that we will use in SAP Crystal Reports to retrieve data from Jira. Hit OK button to use this query in the next step.

    SELECT * FROM Issues
    Configure table/endpoint parameters in ODBC data source based on API Driver
    Some parameters configured in this window will be passed to the Jira API, e.g. filtering parameters. It means that filtering will be done on the server side (instead of the client side), enabling you to get only the meaningful data much faster.
  8. Now hit Preview Data button to preview the data using the generated SQL query. If you are satisfied with the result, use this query in SAP Crystal Reports:

    ZappySys API Driver - Jira
    Jira Connector can be used to integrate Jira and your defined data source, e.g. Microsoft SQL, Oracle, Excel, Power BI, etc. Get, write, delete Issues, Users, Worklogs, Comments just in a few clicks!
    JiraDSN
    SELECT * FROM Issues
    API ODBC Driver-based data source data preview
    You can also access data quickly from the tables dropdown by selecting <Select table>.
    A WHERE clause, LIMIT keyword will be performed on the client side, meaning that the whole result set will be retrieved from the Jira API first, and only then the filtering will be applied to the data. If possible, it is recommended to use parameters in Query Builder to filter the data on the server side (in Jira servers).
  9. Click OK to finish creating the data source.

Video Tutorial

Read data in SAP Crystal Reports from the ODBC data source

  1. First of all, open SAP Crystal Reports and create the new Crystal Report.
    Create New Crystal Report

  2. And it will open the new data source selection window. Under ODBC(RDO) double click on the Make New Connection and Select the desired ODBC DSN, in our case we need to select JiraDSN which we created in upper section. And Click on Next.

    JiraDSN
    SAP Crystal Report - Select ODBC JiraDSN DSN

  3. Expand the Connection and under the data select the desired table(s) or view(s) and click Add > button and click on Next.

    JiraDSN
    JiraDSN
    SAP Crystal Report - Add ODBC JiraDSN DSN Tables

  4. Add the desired Fields to Display in the Reports. Here we are adding all fields and click on Finish.
    SAP Crystal Report - Add Display Fields

  5. That's it and you will be able to load the data in the Report.
    SAP Crystal Report - JiraDSN Data Output

Using ZappySys Driver Custom Views and Stored Procedure in SAP Crystal Report

You can create parameterized Stored Procedure and Virtual Tables on the same Data Source (ODBC DSN or Data Gateway Data Source). Please refer to this article for the same. You can create procedures to encapsulate custom logic and then only pass handful parameters rather than long SQL to execute your API call.

Using Custom Views in the SAP Crystal Report

After establishing the connection with JiraDSN Data Source you can use the custom view in SQL Crystal Report.
JiraDSN
JiraDSN
SAP Crystal Report - Custom Views

Using Custom Stored Procedure in the SAP Crystal Report

  1. First of all, create the custom stored procedure in the ZappySys Driver. Please refer to this article to create the custom stored procedure.
    ZappySys Driver Custom Stored Procedure
  2. After establishing the connection with JiraDSN Data Source you can use the custom Stored Procedure in SQL Crystal Report. Same way you can write custom queries also in the query box.
    JiraDSN
    SAP Crystal Report - Custom Views

Actions supported by Jira Connector

Learn how to perform common Jira actions directly in SAP Crystal Reports with these how-to guides:

Conclusion

In this article we showed you how to connect to Jira in SAP Crystal Reports and integrate data without any coding, saving you time and effort. It's worth noting that ZappySys API Driver allows you to connect not only to Jira, but to any Java application that supports JDBC (just use a different JDBC driver and configure it appropriately).

We encourage you to download Jira Connector for SAP Crystal Reports and see how easy it is to use it for yourself or your team.

If you have any questions, feel free to contact ZappySys support team. You can also open a live chat immediately by clicking on the chat icon below.

Download Jira Connector for SAP Crystal Reports Documentation

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