Salesforce Connector for SAP Crystal Reports

In this article you will learn how to quickly and efficiently integrate Salesforce data in SAP Crystal Reports without coding. We will use high-performance Salesforce Connector to easily connect to Salesforce and then access the data inside SAP Crystal Reports.

Salesforce Connector can be used to extract/load large amount of data from/in Salesforce.com without any programming. You can use simple Table mode or Query mode with full SOQL query language support (SOQL=Salesforce.com Object Query Language).

Let's follow the steps below to see how we can accomplish that!

Download Documentation

Create ODBC Data Source (DSN) based on ZappySys Salesforce Driver

Step-by-step instructions

To get data from Salesforce using SAP Crystal Reports we first need to create a DSN (Data Source) which will access data from Salesforce. We will later be able to read data using SAP Crystal Reports. Perform these steps:

  1. Install ZappySys ODBC PowerPack.

  2. Open ODBC Data Sources (x64):

    Open ODBC Data Source
  3. Create a User data source (User DSN) based on ZappySys Salesforce Driver

    ZappySys Salesforce Driver
    Create new User DSN for ZappySys Salesforce Driver
    • Create and use User DSN if the client application is run under a User Account. This is an ideal option in design-time, when developing a solution, e.g. in Visual Studio 2019. Use it for both type of applications - 64-bit and 32-bit.
    • Create and use System DSN if the client application is launched under a System Account, e.g. as a Windows Service. Usually, this is an ideal option to use in a production environment. Use ODBC Data Source Administrator (32-bit), instead of 64-bit version, if Windows Service is a 32-bit application.
  4. Now, we need SalesForce Connection. Lets create it. ODBC SalesForce Driver - Create Connection

  5. Now, When you see DSN Config Editor with zappysys logo first thing you need to do is change default DSN Name at the top and Click on Preview Tab, Select Table from Tables Dropdown or you can enter or modify a SOQL query and click on Preview Data.
    This example shows how to write simple SOQL query (Salesforce Object Query Language). It uses WHERE clause. For more SOQL Queries click here.
    SOQL is similar to database SQL query language but much simpler and many features you use in database query may not be supported in SOQL (Such as JOIN clause not supported). But you can use following Queries for Insert, Update, Delete and Upsert(Update or Insert record if not found).

    SELECT * FROM Account WHERE Name like '%Oil%'
    ZappySys ODBC Driver - Select Table and Preview Data
  6. Click OK to finish creating the data source

Video instructions

Read data in SAP Crystal Reports from the ODBC data source

  1. First of all, open SAP Crystal Reports and create the new Crystal Report.
    Create New Crystal Report

  2. And it will open the new data source selection window. Under ODBC(RDO) double click on the Make New Connection and Select the desired ODBC DSN, in our case we need to select SalesforceDSN which we created in upper section. And Click on Next.

    SalesforceDSN
    SAP Crystal Report - Select ODBC SalesforceDSN DSN

  3. Expand the Connection and under the data select the desired table(s) or view(s) and click Add > button and click on Next.

    SalesforceDSN
    SalesforceDSN
    SAP Crystal Report - Add ODBC SalesforceDSN DSN Tables

  4. Add the desired Fields to Display in the Reports. Here we are adding all fields and click on Finish.
    SAP Crystal Report - Add Display Fields

  5. That's it and you will be able to load the data in the Report.
    SAP Crystal Report - SalesforceDSN Data Output

Using ZappySys Driver Custom Views and Stored Procedure in SAP Crystal Report

You can create parameterized Stored Procedure and Virtual Tables on the same Data Source (ODBC DSN or Data Gateway Data Source). Please refer to this article for the same. You can create procedures to encapsulate custom logic and then only pass handful parameters rather than long SQL to execute your API call.

Using Custom Views in the SAP Crystal Report

After establishing the connection with SalesforceDSN Data Source you can use the custom view in SQL Crystal Report.
SalesforceDSN
SalesforceDSN
SAP Crystal Report - Custom Views

Using Custom Stored Procedure in the SAP Crystal Report

  1. First of all, create the custom stored procedure in the ZappySys Driver. Please refer to this article to create the custom stored procedure.
    ZappySys Driver Custom Stored Procedure
  2. After establishing the connection with SalesforceDSN Data Source you can use the custom Stored Procedure in SQL Crystal Report. Same way you can write custom queries also in the query box.
    SalesforceDSN
    SAP Crystal Report - Custom Views

Conclusion

In this article we showed you how to connect to Salesforce in SAP Crystal Reports and integrate data without any coding, saving you time and effort. We encourage you to download Salesforce Connector for SAP Crystal Reports and see how easy it is to use it for yourself or your team.

If you have any questions, feel free to contact ZappySys support team. You can also open a live chat immediately by clicking on the chat icon below.

Download Salesforce Connector for SAP Crystal Reports Documentation

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