Zendesk Connector
Documentation
Version: 9
Documentation

EndPoint Read Requests Search


Name

get_requests_search

Description

Returns a requests using search criteria. [API Help]

Parameters

Parameter Label Required Options Description
sort_by Sort By NO
Option Value
updated_at updated_at
created_at created_at
Sort By field
sort_order Sort Order NO
Option Value
desc desc
asc asc
Sort order
query Search Criteria YES
Option Value
Example: Search by Ticket ID 112233
Example: Search by Ticket Status status
Example: Search by Some Text SomeText
Example: Search By Status SomeText
Example: Search by Type and Status type:ticket status:open
Example: Search by Type and Name type:user "Jane Doe"
Example: Search by Type and CreationDate type:organization created< 2015-05-01
Example: Search organizations updated after some date type:organization updated > 2015-05-01
Example: Search users updated after some date type:user updated > 2015-05-01
Example: Search By Type and Tag type:ticket tags:red tags:blue
The search query based on this syntax https://support.zendesk.com/hc/en-us/articles/203663226
status Status NO
Option Value
new new
open open
pending pending
solved solved
closed closed
Sort order
organization_id organization_id NO
cc_id cc_id NO

Output Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Input Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.