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Home » API Integration Hub » Zendesk Connector » EndPoints > Read Ticket Metric Events (Incremental) changed after a specified date

EndPoint Read Ticket Metric Events (Incremental) changed after a specified date

Name

get_ticket_metric_events_incr

Description

Get a list of Ticket Metric Events changed after a specified date/time. If you use this endpoint to read data and insert to destination like SSIS Upsert Destination (ZappySys Product) then make sure you do not select delete option on Upsert UI. Only choose Update + Insert for Incremental fetch. [API Help]

Parameters

Parameter Label Required Options Description
start_time Start Time (e.g. yyyy-MM-dd -OR- yyyy-MM-ddTHH:mm:ss) YES
Option Value
now now
now-5h now-5h
today today
yesterday yesterday
monthstart monthstart
monthend monthend
yearstart yearstart
yearend yearend
weekstart weekstart
weekend weekend
yearstart-1y yearstart-1y
yearend-1y yearend-1y
monthstart-1d monthstart-1d
monthend+1d monthend+1d
2022-01-31 2022-01-31
2022-01-31 23:59:59 2022-01-31 23:59:59
Start DateTime for data fetch. Records modified after this date/time is fetched. You can enter date in yyyy-MM-dd or yyyy-MM-ddTHH:mm:ss format. You can also use functions to get date. Supported functions now|today|yesterday|weekstart|weekend|monthstart|monthend|yearstart|yearend and supported intervals for add/subtract are ms|s|sec|min|h|hour|y|year|d|day|m|month|y|year. Example monthstart-3d (subtract 3days from month start), now-5h (current time minus 5 hours), today-1m (today minus one month)
exclude_deleted Exclude Deleted NO
Option Value
true true
false false
Whether or not you'd like to exclude deleted tickets from the response
per_page Page Size (Default 1000) NO Number of results to return per page, up to a maximum of 1,000. If the parameter is not specified, the default number is 1,000.

Output Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.

Input Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.