Get Conversations
Name
get_conversations
Description
Related Tables
Parameters
Output Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description |
---|---|---|---|---|---|
Id |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
Question |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
Status |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
StartTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
EndTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
ChatDuration |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
MissedReason |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
OwnerEmail |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
OwnerId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
RatingString |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
Rating |
DT_I4
|
int
|
False |
||
VisitorCountryCode |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
VisitorName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
VisitorEmail |
DT_WSTR
|
nvarchar(1000)
|
1000 | False |
|
VisitorId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
VisitorChannelDetailsChannel |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
VisitorChannelDetailsSource |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
VisitorSupportedOperations |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
VisitorIp |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
VisitorPhone |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
VisitorType |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
VisitorChannelName |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
HasNotes |
DT_BOOL
|
bit
|
False |
||
UnreadChats |
DT_BOOL
|
bit
|
False |
||
Uvid |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
StatusCode |
DT_I4
|
int
|
False |
||
DepartmentName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
DepartmentId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AppName |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
LastModifiedTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
AppId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
Type |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
ChatStatusStateKey |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
ChatStatusStatusCode |
DT_I4
|
int
|
False |
||
ChatStatusState |
DT_I4
|
int
|
False |
||
ChatStatusId |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
ChatStatusLabel |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
ChatStatusStatusKey |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
ReferenceId |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
MissedTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
VisitorUuid |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
Supervisors |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
OwnerImageKey |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
OwnerName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
OwnerIsBot |
DT_BOOL
|
bit
|
False |
||
OwnerCallEnabled |
DT_BOOL
|
bit
|
False |
||
EndedByName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
EndedByType |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
EndedById |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AttenderImageKey |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AttenderEmail |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AttenderName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AttenderIsBot |
DT_BOOL
|
bit
|
False |
||
AttenderCallEnabled |
DT_BOOL
|
bit
|
False |
||
AttenderId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
Participants |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
AttendedTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
LastMessageInfoSequenceId |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
LastMessageInfoSenderName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoSenderId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoType |
DT_WSTR
|
nvarchar(50)
|
50 | False |
|
LastMessageInfoTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
LastMessageInfoLastReadMessageId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
VisitorStatusWhileEnd |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
CustomerInfoCompany |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoText |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
LastMessageInfoFormattedText |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
LastMessageInfoMessage |
DT_WSTR
|
nvarchar(4000)
|
4000 | False |
|
LastMessageInfoMessageTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
LastMessageInfoMode |
DT_WSTR
|
nvarchar(100)
|
100 | False |
|
LastMessageInfoOperationUserName |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoOperationUserId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
OwnerAboutme |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
AttenderAboutme |
DT_WSTR
|
nvarchar(500)
|
500 | False |
|
LastMessageInfoEditedTime |
DT_DBTIMESTAMP
|
datetime
|
False |
||
LastMessageInfoEdited |
DT_BOOL
|
bit
|
False |
||
VisitorUserId |
DT_WSTR
|
nvarchar(500)
|
500 | False |
Input Columns
Label | Data Type (SSIS) | Data Type (SQL) | Length | Raw | Description | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
Examples
SSIS
Use Zoho SalesIQ Connector in API Source component to read data or in API Destination component to read/write data:
Read from Conversations table using API Destination
This Endpoint belongs to Conversations table, therefore you cannot work with it directly. Use this table and table-operation pair instead:

ODBC application
Use these SQL queries in your ODBC application data source:
Get conversations
SELECT * FROM get_conversations
Get Conversations (i.e. chats)
List all conversations (chats)
SELECT * FROM Conversations
Get Total Feedbacks by Rating Type and Operator for Last Year
Count Feedbacks by Rating Type and Operator for Last Year.
SELECT
OwnerEmail,
OwnerId,
RatingString,
COUNT(Id) Total
FROM Conversations
GROUP BY OwnerEmail, OwnerId, RatingString
Order BY OwnerEmail,RatingString
WITH(
--OperatorIds='81565000003048017,81565000002408043,81565000013131025' --You can supply Operator Ids to filter result for those Operators only
StartTime='yearstart-1y'
, EndTime='yearstart-1d'
)
get_conversations
endpoint belongs to
Conversations
table(s), and can therefore be used via those table(s).
SQL Server
Use these SQL queries in SQL Server after you create a data source in Data Gateway:
Get conversations
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM get_conversations';
EXEC (@MyQuery) AT [LS_TO_ZOHO_SALESIQ_IN_GATEWAY];
Get Conversations (i.e. chats)
List all conversations (chats)
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT * FROM Conversations';
EXEC (@MyQuery) AT [LS_TO_ZOHO_SALESIQ_IN_GATEWAY];
Get Total Feedbacks by Rating Type and Operator for Last Year
Count Feedbacks by Rating Type and Operator for Last Year.
DECLARE @MyQuery NVARCHAR(MAX) = 'SELECT
OwnerEmail,
OwnerId,
RatingString,
COUNT(Id) Total
FROM Conversations
GROUP BY OwnerEmail, OwnerId, RatingString
Order BY OwnerEmail,RatingString
WITH(
--OperatorIds=''81565000003048017,81565000002408043,81565000013131025'' --You can supply Operator Ids to filter result for those Operators only
StartTime=''yearstart-1y''
, EndTime=''yearstart-1d''
)';
EXEC (@MyQuery) AT [LS_TO_ZOHO_SALESIQ_IN_GATEWAY];
get_conversations
endpoint belongs to
Conversations
table(s), and can therefore be used via those table(s).