Write data in ManagedEngine ServiceDesk Plus (Zoho) using ManagedEngine ServiceDesk Plus (Zoho) Connector in SSIS

In this section we will learn how to configure and use ManagedEngine ServiceDesk Plus (Zoho) Connector in the API Destination to write data in the ManagedEngine ServiceDesk Plus (Zoho).

Video Tutorial - Write or lookup data to ManagedEngine ServiceDesk Plus (Zoho) using SSIS

This video covers following and more so watch carefully. After watching this video follow the steps described in this article.

• How to download SSIS PowerPack for ManagedEngine ServiceDesk Plus (Zoho) integration in SSIS
• How to configure connection for ManagedEngine ServiceDesk Plus (Zoho)
• How to Write or lookup data to ManagedEngine ServiceDesk Plus (Zoho)
• Features about SSIS API Destination
• Using ManagedEngine ServiceDesk Plus (Zoho) Connector in SSIS

How to write or lookup data to ManagedEngine ServiceDesk Plus (Zoho) in SSIS (Import data)

In upper section we learned how to read data, now in this section we will learn how to configure ManagedEngine ServiceDesk Plus (Zoho) in the API Source to Post data to the ManagedEngine ServiceDesk Plus (Zoho).

1. Read the data from the source, being any desired source component. In example we will use ZappySys Dummy Data Source component.

2. From the SSIS Toolbox drag and drop API Destination (Predefined Templates) on the Data Flow Designer surface and connect source component with it, and double click to edit it.
   

3. Select New Connection to create a new connection:
   

   API Destination - ManagedEngine ServiceDesk Plus (Zoho)

   ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.

   

4. Use a preinstalled ManagedEngine ServiceDesk Plus (Zoho) Connector from Popular Connector List or press Search Online radio button to download ManagedEngine ServiceDesk Plus (Zoho) Connector. Once downloaded simply use it in the configuration:
   

   ManagedEngine ServiceDesk Plus (Zoho)

   

5. Proceed with selecting the desired Authentication Type. Then select API Base URL (in most cases default one is the right one). Finally, fill in all the required parameters and set optional parameters if needed. You may press a link Steps to Configure which will help set certain parameters. More info is available in Authentication section.

    OAuth [OAuth]

   OAuth Connection for ManageEngine ServiceDesk Plus API [API Help..]

   Steps to get ManagedEngine ServiceDesk Plus (Zoho) Credentials : OAuth [OAuth]
   To register custom App, perform the following steps (Detailed steps found in the help link at the end)

   1. Go to Zoho API Console
   2. Click Add Client link
   3. Select Server-based Applications option
   4. Enter desired client name (Display purpose only)
   5. Enter some URL for Company homepage
   6. For Authorized Redirect URI enter https://zappysys.com/oauth (Or enter your own but we recommend using ZappySys one if possible). This URL must match on Zoho Connector UI.
   7. Click CREATE.
   8. Copy Client ID and Secret and paste on Zoho Connector UI.

   ManagedEngine ServiceDesk Plus (Zoho)

   OAuth [OAuth]

   https://sdpondemand.manageengine.com/api/v3

   Required Parameters
   Optional Parameters
   ClientId	Fill in the parameter...
   ClientSecret	Fill in the parameter...
   Permissions	Fill in the parameter...
   AccountUrl	Fill in the parameter...
   RedirectUrl	Fill in the parameter...
   RetryMode	Fill in the parameter...
   RetryStatusCodeList	Fill in the parameter...
   RetryCountMax	Fill in the parameter...
   RetryMultiplyWaitTime	Fill in the parameter...

   

6. Select the desired endpoint, change/pass the properties values, and go to the Mappings tab to map the columns.

   API Destination - ManagedEngine ServiceDesk Plus (Zoho)

   ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.

   

7. Finally, map the the desired columns:

   API Destination - ManagedEngine ServiceDesk Plus (Zoho)

   ManagedEngine (Zoho) ServiceDesk Plus Connector can be used to integrate ServiceDesk Plus data in your App / BI Tools. You can read/write Requests, Tasks, Comments, Worklogs and many other items.

   

8. That's it; we successfully configured the POST API Call. In a few clicks we configured the ManagedEngine ServiceDesk Plus (Zoho) API call using ZappySys ManagedEngine ServiceDesk Plus (Zoho) Connector