Zendesk Connector
Zendesk Connector Help
Version 8
ZappySys Logo File Version: v8
Supported Engine: 7

EndPoint Create Tickets (Bulk)


Name

post_tickets

Description

Create tickets in bulk (job is queued) and wait until done. This is faster than one request at a time [API Help]

Parameters

Parameter Label Required Options Description
There are no parameters

Output Columns

Label DataType Length Raw Description
job_id DT_WSTR 100 False
message DT_WSTR 2000 False
total DT_I4 0 False
status DT_WSTR 50 False
url DT_WSTR 500 False
account_id DT_I8 0 False
ticket_id DT_I8 0 False
index DT_I4 0 False

Input Columns

Label DataType Length Raw Description
subject DT_WSTR 1012 False
recipient DT_WSTR 255 False
status DT_WSTR 28 False
type DT_WSTR 255 False
priority DT_WSTR 24 False
comment_body DT_NTEXT 0 False
comment_body_html DT_NTEXT 0 False
comment_public DT_BOOL 0 False
comment_author_id DT_I8 0 False
tags DT_WSTR 1000 True
additional_tags DT_WSTR 1000 True
remove_tags DT_WSTR 1000 True
custom_fields DT_WSTR 1000 True
external_id DT_WSTR 255 False
requester_name DT_WSTR 255 False
requester_email DT_WSTR 255 False
requester_id DT_I8 0 False
submitter_id DT_I8 0 False
assignee_id DT_I8 0 False
organization_id DT_I8 0 False
group_id DT_I8 0 False
collaborator_ids DT_WSTR 1000 False
follower_ids DT_WSTR 1000 True
email_cc_ids DT_WSTR 1000 True
forum_topic_id DT_WSTR 255 False
problem_id DT_WSTR 255 False
is_public DT_BOOL 0 False
due_at DT_DBTIMESTAMP 0 False
sharing_agreement_ids DT_WSTR 255 True
fields DT_WSTR 1000 True
followup_ids DT_WSTR 1000 True
brand_id DT_I8 0 False
allow_channelback DT_BOOL 0 False
allow_attachments DT_BOOL 0 False