EndPoint Read Ticket Fields
Name
get_ticket_fields
Description
Returns a list of all system and custom ticket fields in your account. For accounts without access to multiple ticket forms, positions can be changed using the Update Ticket Field endpoint or the Ticket Forms page in Zendesk Support (Admin > Manage > Ticket Forms). The Ticket Forms page shows the fields for the account. The order of the fields is used in the different products to show the field values in the tickets.
[API Help]
Parameters
| Parameter |
Label |
Required |
Options |
Description |
| There are no parameters |
Output Columns
| Label |
DataType |
Length |
Raw |
Description |
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
Input Columns
| Label |
DataType |
Length |
Raw |
Description |
| There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime. |
