EndPoint Read Ticket Comments

Contents

Name

get_ticket_comments

Returns comments for specified ticket ID. [API Help]

Parameter

Label

Required

Options

Description

ticket_id

Ticket ID

YES

sort_order

Sort Order

Option	Value
desc	desc
asc	asc

Sort order

include_inline_images

Include inline images

Option	Value
false	false
true	true

Default is false. When true, inline images are also listed as attachments in the response

Label	DataType	Length	Raw
id	DT_I8	0	False
author_id	DT_I8	0	False
body	DT_NTEXT	0	False
plain_body	DT_NTEXT	0	False
html_body	DT_NTEXT	0	False
created_at	DT_DBTIMESTAMP	0	False
attachments	DT_WSTR	4000	False
type	DT_WSTR	100	False
public	DT_BOOL	0	False
attachments_1_id	DT_I8	0	False
attachments_2_id	DT_I8	0	False
attachments_3_id	DT_I8	0	False
attachments_4_id	DT_I8	0	False
attachments_5_id	DT_I8	0	False
attachments_1_file_name	DT_WSTR	255	False
attachments_2_file_name	DT_WSTR	255	False
attachments_3_file_name	DT_WSTR	255	False
attachments_4_file_name	DT_WSTR	255	False
attachments_5_file_name	DT_WSTR	255	False
attachments_1_content_url	DT_WSTR	500	False
attachments_2_content_url	DT_WSTR	500	False
attachments_3_content_url	DT_WSTR	500	False
attachments_4_content_url	DT_WSTR	500	False
attachments_5_content_url	DT_WSTR	500	False
via_channel	DT_WSTR	100	False
via_source_rel	DT_WSTR	255	False
via_source_from_address	DT_WSTR	500	False
via_source_from_name	DT_WSTR	500	False
via_source_from_original_recipients	DT_WSTR	2000	False
via_source_to_name	DT_WSTR	500	False
via_source_to_address	DT_WSTR	500	False

Label	DataType	Length	Raw	Description
author_id	DT_I8	0	False
body	DT_NTEXT	0	False