ManagedEngine ServiceDesk Plus (Zoho) Connector
Documentation
Version: 2
Documentation

EndPoint Get Problem Details


Name

get_problem_details

Description

No description available

Parameters

Parameter Label Required Options Description
ProblemId ProblemId YES

Output Columns

Label DataType Length Raw Description
id DT_WSTR 50 False
title DT_WSTR 255 False
template_name DT_WSTR 50 False
template_id DT_WSTR 100 False
updated_time_display_value DT_WSTR 100 False
updated_time DT_DBTIMESTAMP 0 False
display_id_display_value DT_WSTR 50 False
display_id_value DT_WSTR 50 False
description DT_WSTR 100 False
urgency_name DT_WSTR 50 False
urgency_id DT_WSTR 100 False
reported_by_email_id DT_WSTR 100 False
reported_by_is_technician DT_BOOL 0 False
reported_by_sms_mail DT_WSTR 100 False
reported_by_phone DT_WSTR 50 False
reported_by_name DT_WSTR 50 False
reported_by_mobile DT_WSTR 50 False
reported_by_id DT_WSTR 100 False
reported_by_photo_url DT_WSTR 100 False
reported_by_is_vip_user DT_BOOL 0 False
reported_by_job_title DT_WSTR 100 False
group_site_id DT_WSTR 100 False
group_deleted DT_BOOL 0 False
group_name DT_WSTR 100 False
group_id DT_WSTR 100 False
item_name DT_WSTR 50 False
item_id DT_WSTR 100 False
impact_name DT_WSTR 100 False
impact_id DT_WSTR 100 False
technician_email_id DT_WSTR 100 False
technician_cost_per_hour DT_R8 0 False
technician_phone DT_WSTR 50 False
technician_name DT_WSTR 50 False
technician_mobile DT_WSTR 50 False
technician_id DT_WSTR 100 False
technician_photo_url DT_WSTR 100 False
technician_sms_mail_id DT_WSTR 100 False
closed_time DT_WSTR 1020 False
priority_color DT_WSTR 50 False
priority_name DT_WSTR 50 False
priority_id DT_WSTR 100 False
due_by_time_display_value DT_WSTR 100 False
due_by_time DT_DBTIMESTAMP 0 False
site_deleted DT_BOOL 0 False
site_name DT_WSTR 50 False
site_id DT_WSTR 100 False
udf_fields_udf_long1 DT_WSTR 100 False
udf_fields_udf_char1 DT_WSTR 100 False
category_deleted DT_BOOL 0 False
category_name DT_WSTR 50 False
category_id DT_WSTR 100 False
subcategory_name DT_WSTR 50 False
subcategory_id DT_WSTR 100 False
notes_present DT_BOOL 0 False
status_in_progress DT_BOOL 0 False
status_internal_name DT_WSTR 100 False
status_stop_timer DT_BOOL 0 False
status_color DT_WSTR 50 False
status_name DT_WSTR 50 False
status_id DT_WSTR 100 False

Input Columns

Label DataType Length Raw Description
There are no Static columns defined for this endpoint. This endpoint detects columns dynamically at runtime.